Automotive Customer Liaison Officer â Panel beater

1 week ago


Stellenbosch, South Africa Adzuna ZA B C2 Full time
Duties include
Customer Engagement and Service
  • Greet and engage with potential clients visiting.
  • Provide information about automotive products and services.
  • Answer client inquiries and address their needs effectively.
  • Manage client interactions from inquiry to completion, provide repair updates and address concerns.
  • Resolve complaints professionally, and gather feedback for improvement
Team Collaboration
  • Work with technicians to ensure clear communication on repairs and timelines
Quality Control
  • Ensure all work meets company standards and client satisfaction.
Estimates and Admin
  • Assist Clients to understand repair costs, maintain records and coordinate with insurers.
Requirements:
  • Matric (Grade 12)
  • Min of 2 years + in Customer Service, ideally in Automotive/Panel beating Industries
  • Knowledge of Automotive terms and repair processes is a plus
  • Strong communication, problem solving, and multitasking skills with a customer first attitude.
  • PC literate with MS Office Suite experience
  • Ability to work independently and as part of a team
  • Friendly and approachable
  • Professional with integrity
  • Detail orientated and proactive
  • Drivers license and own transport essential
  • Reside within the Stellenbosch region
If your current experience and skillsets tick majority of the job specification boxes, then:

Apply directly now Send your CV to

  • Stellenbosch, South Africa Mototeam (Pty) Ltd Full time

    Duties include Customer Engagement and Service Greet and engage with potential clients visiting.Provide information about automotive products and services.Answer client inquiries and address their needs effectively.Manage client interactions from inquiry to completion, provide repair updates and address concerns.Resolve complaints professionally, and gather...


  • Stellenbosch, South Africa Mototeam (Pty) Ltd Full time

    Duties include Customer Engagement and Service Greet and engage with potential clients visiting. Provide information about automotive products and services. Answer client inquiries and address their needs effectively. Manage client interactions from inquiry to completion, provide repair updates and address concerns. Resolve complaints professionally, and...


  • Stellenbosch, South Africa Astor Automotive Staff Full time

    **THIS POSITION REQUIRES MOTOR DEALERSHIP/ PANEL SHOP EXPERIENCE** Our client, a preeminent Autobody Repair Shop in the greater Winelands, known for its exceptional auto detailing services, is looking for an outgoing and personable individual to join their team as a Client Liaison Officer. In this role, you will be the primary point of contact for...


  • Stellenbosch, South Africa Astor Motor Recruitment Full time

    **THIS POSITION REQUIRES MOTOR DEALERSHIP/ PANEL SHOP EXPERIENCE** Our client, a preeminent Autobody Repair Shop in the greater Winelands, known for its exceptional auto detailing services, is looking for an outgoing and personable individual to join their team as a Client Liaison Officer. In this role, you will be the primary point of contact for customers,...


  • Stellenbosch, South Africa Adzuna ZA B C2 Full time

    **THIS POSITION REQUIRES MOTOR DEALERSHIP/ PANEL SHOP EXPERIENCE** Our client, a preeminent Autobody Repair Shop in the greater Winelands, known for its exceptional auto detailing services, is looking for an outgoing and personable individual to join their team as a Client Liaison Officer. In this role, you will be the primary point of contact for customers,...


  • Stellenbosch, South Africa Astor Motor Recruitment Full time

    **THIS POSITION REQUIRES MOTOR DEALERSHIP/ PANEL SHOP EXPERIENCE** Our client, a preeminent Autobody Repair Shop in the greater Winelands, known for its exceptional auto detailing services, is looking for an outgoing and personable individual to join their team as a Client Liaison Officer. In this role, you will be the primary point of contact for...


  • Stellenbosch, Western Cape, South Africa Astor Motor Recruitment Full time

    Job DescriptionAstor Motor Recruitment is seeking a highly skilled and experienced Client Liaison Officer to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and ensuring seamless communication between our clients and our team of technicians.Key Responsibilities:Manage client communication...

  • Parts Sales Executive

    3 months ago


    Stellenbosch, South Africa Astor Automotive Staff Full time

    **THIS POSITION REQUIRES FRANCHISED MOTOR DEALERSHIP EXPERIENCE** Voted one of the most popular brands in SA, this busy volume brand dealership, is in need of a Parts Sales Executive to join their flourishing team, this renowned motor dealership is looking for a go getter with lots of drive, enthusiasm, and 2 + years of workshop, counter and panel sales...


  • Stellenbosch, South Africa Merand Corbett & Associates Full time

    Our client in the Horticulture industry is looking for a **Customer Service Liaison** - Provide first tier customer care to all clients on arrival at the site and escalate queries where necessary. - Coordinate the sales administration with the internal team. **60% customer, 30% admin and 10% sales** DESCRIPTION: This position requires the person to be...


  • Stellenbosch, South Africa Merand Corbett & Associates Full time

    Responsibilities and RequirementsMatric Driver's license & reliable transport A good all-round administrator / personal assistant willing to assist where the business requires Provide general financial administrative assistance Projects – be able to understand project methodology Take, produce and distribute minutes of meetings Must be a team player...


  • Stellenbosch, South Africa Merand Corbett & Associates Full time

    Responsibilities and RequirementsMatricDriver's license & reliable transportA good all-round administrator / personal assistant willing to assist where the business requiresProvide general financial administrative assistanceProjects – be able to understand project methodologyTake, produce and distribute minutes of meetingsMust be a team player –...


  • Stellenbosch, South Africa Adzuna ZA B C2 Full time

    Responsibilities and RequirementsMatricDriver's license & reliable transportA good all-round administrator / personal assistant willing to assist where the business requiresProvide general financial administrative assistanceProjects – be able to understand project methodologyTake, produce and distribute minutes of meetingsMust be a team player...


  • Stellenbosch, South Africa Merand Corbett & Associates Full time

    Responsibilities and RequirementsMatricDriver's license & reliable transportA good all-round administrator / personal assistant willing to assist where the business requiresProvide general financial administrative assistanceProjects – be able to understand project methodologyTake, produce and distribute minutes of meetingsMust be a team player –...

  • Sales Administrator

    2 months ago


    Stellenbosch, South Africa Adzuna ZA B C2 Full time

    Responsibilities: Handling of all inbound sales queries and ordersAssisting customers face to face, telephonically and via email.Verifying orders, including customers' personal information and payment detailsData capturing onto internal computer system.Quotes to existing and potential clientsInforming clients of stock availability, stock alternatives and...


  • Stellenbosch, South Africa Vulcan Recruit Full time

    Position: Automotive Apprentice Technician Term: Permanent Position Location: Strand, Cape Town Remuneration & Benefits: Open for discussion, 50% medical aid contribution with 13th bonus. **_Company Overview: _** Our client specializes in the production and distribution sector catering to a diverse range of industries. With a commitment to innovation and...


  • Stellenbosch, South Africa Helderberg Personnel Full time

    A well-established company specializing in the plumbing industry, has a vacancy for a Customer Service Controller to join their team in Stellenbosch administration assistant|customer service controller **Duties will include but are not limited to**: - Communicating and scheduling appointments with customers using specific customer management software -...

  • Client Executive

    2 months ago


    Stellenbosch, South Africa Marsh Full time

    Marsh has a fantastic opportunity for a Client Executive to join our Credit Specialties team in the Stellenbosch office.The position offers an exciting challenge and career opportunity for someone with a couple of years’ broking experience looking to join an established “niche” broking team focused on Trade Credit within a market leading...


  • Stellenbosch, South Africa Astor Automotive Staff Full time

    **Job Requirements** Matric Certificate. Bachelor's or Post Graduate Degree in Marketing or related field. (preferred) A valid Drivers License. 2 years of Marketing and business growth experience in a corporate environment. Proficiency in various digital marketing channels Strong customer service, sales and marketing skills. Experience with Google AdWords,...

  • Bookings Clerk

    3 months ago


    Stellenbosch, South Africa Astor Automotive Staff Full time

    **THIS POSITION REQUIRES FRANCHISED MOTOR DEALERSHIP EXPERIENCE** ***We are looking for a well-presented and eloquent Bookings Clerk who excels in communication, prioritizes customer service, and has exceptional problem-solving skills to join an upmarket dealership. Your role will be to deliver an above-average service experience to customers and facilitate...

  • Aftersales Consultant

    3 months ago


    Stellenbosch, South Africa Astor Automotive Staff Full time

    **THIS POSITION REQUIRES FRANCHISED MOTOR DEALERSHIP EXPERIENCE** An Independent and extremely well-established high-end motor dealership is looking for a Service Advisor to join their family-feel workshop team. We are in search of a well-presented and articulate Service Advisor proficient in a DMS with at least 2 years of experience, dedicated to...