Automotive Customer Liaison Officer â Panel beater
1 week ago
Customer Engagement and Service
- Greet and engage with potential clients visiting.
- Provide information about automotive products and services.
- Answer client inquiries and address their needs effectively.
- Manage client interactions from inquiry to completion, provide repair updates and address concerns.
- Resolve complaints professionally, and gather feedback for improvement
- Work with technicians to ensure clear communication on repairs and timelines
- Ensure all work meets company standards and client satisfaction.
- Assist Clients to understand repair costs, maintain records and coordinate with insurers.
- Matric (Grade 12)
- Min of 2 years + in Customer Service, ideally in Automotive/Panel beating Industries
- Knowledge of Automotive terms and repair processes is a plus
- Strong communication, problem solving, and multitasking skills with a customer first attitude.
- PC literate with MS Office Suite experience
- Ability to work independently and as part of a team
- Friendly and approachable
- Professional with integrity
- Detail orientated and proactive
- Drivers license and own transport essential
- Reside within the Stellenbosch region
Apply directly now Send your CV to
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Stellenbosch, South Africa Mototeam (Pty) Ltd Full timeDuties include Customer Engagement and Service Greet and engage with potential clients visiting. Provide information about automotive products and services. Answer client inquiries and address their needs effectively. Manage client interactions from inquiry to completion, provide repair updates and address concerns. Resolve complaints professionally, and...
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