Sales Support Administrator

2 weeks ago


Germiston, South Africa Adzuna ZA B C2 Full time
Qualification
  • Matric
Requirements
  • Minimum of 3 years sales administration experience
  • Must have knowledge and understanding of the Hygiene / Pest Control industry (Not negotiable)
  • Knowledge of Sage Evolution or similar
Duties
  • Sales Support: Assist the sales team by creating sales quotations, capturing customer orders, and providing customer service support.
  • Customer Service: Handle customer inquiries, resolving complaints and issues, and ensuring that clients have a positive experience. Daily duties include answering customer calls and emails, resolving issues, and providing product pricing.
  • Document Management: Maintain delivery documents and records of executed orders. Daily duties include issue of picking slips and delivery notes of confirmed sales orders, maintaining a register of deliveries in progress, and submission of signed delivery notes to accounts department for invoicing.
  • Communication: Liaise with other departments to ensure deliveries, sales- and accounts queries are handled efficiently. Daily duties include coordinating with accounts department, warehouse and logistics team, and communicating updates to the sales team.
  • Reporting: Maintain reports on sales order development on a weekly basis.


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