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E-Commerce Coordinator

2 months ago

Kempton Park, South Africa Adzuna ZA B C2 Full time

Job Summary:

The E-commerce Coordinator will manage the day-to-day operations of our online store. This role involves overseeing product listings, ensuring accurate and compelling content, managing promotions, and coordinating with various departments to drive online sales and enhance the customer experience.

Requirements

  • +3 years in ecommerce operations (preferably in Barcode industry)
  • Proven experience in online store management platforms and digital marketing strategies
  • Bachelor’s Degree in Marketing, Business, E-commerce, or a related field.
  • Knowledge of graphic design tools (e.g., Adobe Photoshop,.
  • Analytical skills to assess sales data, a market trends and customer behavior
  • Strong vendor management skills
  • Ability to create engaging product listings and marketing content
  • High level of initiative, creativity and adaptability in the ever-changing e-commerce landscape
  • Exceptional problem-solving abilities
  • Knowledge of customer service best practices
  • Ability to analyze data and create reports
  • Excellent communication and interpersonal skills
  • Keen attention to detail and organizational prowess

Responsibility

  • Develop and implement ecommerce strategies to increase revenue and improve customer experience.
  • Manage and optimize ecommerce platforms to ensure high uptime, fast load times, and seamless user experience.
  • Coordinate with cross-functional teams to ensure efficient ecommerce operations, including inventory management, logistics, and customer support.
  • Analyze and report on ecommerce performance metrics to identify areas for improvement and growth opportunities.
  • Stay up-to-date with industry trends and best practices to drive innovation and maintain competitive advantage.
  • Lead and mentor ecommerce team members to develop their skills and achieve company goals.
  • Collaborate with marketing team to develop and execute targeted campaigns to drive traffic and sales.
  • Ensure compliance with all applicable laws and regulations related to ecommerce operations.

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