Industrial Relations Officer

Found in: Adzuna ZA B C2 - 1 week ago


Cape Town, South Africa Adzuna ZA B C2 Full time

Location: Our client has offices across South Africa. The successful candidate will work from one of these offices.

This is an in-office position.

Our client is recruiting for an experienced Industrial Relations Officer to join their Human Resources team. To provide a dedicated Industrial Relations advisory service to management, supervisors, and employees.

Duties & Responsibilities

  • Ensure that all policies, procedures, and employment legislation are adhered to.
  • Advise on, facilitate, execute, and implement applicable Human Resources/Industrial Relations practices, by identifying risks and helping with preventative measures.
  • Management of relationships with union & ensuring that the Company's treatment of employees is consistent with its core business values and objectives.
  • Responsible for managing and maintaining positive employee relations within the company.
  • Management of all complaints, grievance procedures, and facilitation of counselling sessions in conjunction with relevant stakeholders.
  • Promote a harmonious work environment by addressing employee concerns, and handling labour disputes.
  • Responsible for mediation
  • Responsible for ensuring compliance with labour laws and regulations.
  • Investigating and resolving complex or critical industrial relations issues in a timely and effective manner.
  • Ability to work closely with HR teams and senior management on industrial relations
  • Internal processes - chairing disciplinary, incapacity hearings, handling grievances and assisting with operational requirement termination processes.
  • External dispute resolution - representing the company at CCMA.
  • Ability to train Managers, Supervisors and Team Leaders on managing poor performance and initiating disciplinary processes in the workplace.
  • Management of all administration for industrial relations.

Desired Experience & Qualification

  • Qualification in HR / Labour Relations
  • 3 – 5 years working experience in Labour Relations
  • Proven experience in working with unions and shop stewards.
  • CCMA experience e
  • Knowledge and understanding of HR policies & procedures.
  • Experience, Knowledge and understanding of employment legislation.
  • Ability in problem-solving, negotiation & influencing skills.


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