Site Controller- Logistics

3 weeks ago

Ekurhuleni Metro, South Africa Adzuna ZA B C2 Full time

The Site Controller will successfully and ensure an effective operational and administrative efficiency ratio. Ensure, further, that operational expenses are maintained within budgeted parameters in my clients operations in Johannesburg, Gauteng for a 2-month period.

ROLE AND RESPONSIBILITIES

Operational

Ensure that all Standard Operating Procedures are known, understood, documented, in place,managed, maintained, and enforced.

Keep all filing and administration up to date

Monitor the processes of scanning, manifesting, and authorising of various In-house documents and dispatching of freight

Ensure the effective utilisation and optimisation of vehicles

Ensure vehicles are planned and ordered according to specific requirements and communicated torelevant parties

Rectify any discrepancies from the receiving branch within the allocated time frame

Order stationery timeously and ensure adequate quantities are ordered

Report any variances in the DOT and TAT

Keep an awareness of operational difficulties and advise all parties accordingly

Ensure quality reports conform to the requirements of the customer

Evaluate and follow up on service levels

Liaise with various departments

Ensure KPIs are of the correct criteria

Inform the customer immediately if there are any delivery delays

Handle and document all queries and customer complaints

Monitor and compile daily and monthly reports

Act on all non-deliveries regarding NDDs and ensure out on delivery

Manage and control RLOG returns and collections and ensure quality proof of delivery returned to RLOG

Manage the POD process, report daily and consolidate at month end

Ensure accurate record keeping and maintain easy access to historical data

Report any shortages or damages to the branches daily

Open a handover register and ensure the driver signs for each POD

Ensure customer satisfaction both internally and externally

Liaise with the outbound department to source sufficient resources

Staff Management:

Manage leave, time, and attendance of all staff

Drive skills development of staff through training and other initiatives as regularly as required and keep signed records on file

Identify problem areas and initiate IR and HR processes as required

Ensure that all HR and payroll records are in place and maintained (job profiles, competencies, appraisals, wages etc)

Ensure that all staff are well managed to improve productivity, reduce overtime and ensure that staff are motivated and productive.

Quality, Health, and Safety:

Ensure that customer KPIs are known, understood, measured, managed, maintained and reported on monthly

Ensure continuous improvement receives focus and is implemented

Ensure proactive actions are taken within the operation

Ensure standards of Health and Safety are maintained and that the requirements of the Occupational Health and Safety Act are conformed to

Ensure that all monthly checks are carried out as required

Ensure dress code is followed in accordance with company Standard Operating Procedures

Maintain housekeeping standards daily

COMPETENCIES

MINIMUM REQUIREMENTS:

Matric

Degree/diploma in supply chain/logistics field beneficial

3 years relevant experience within the logistics environment

Leadership/managerial skills

Administrative capabilities

Computer skills

Ability to identify and solve discrepancies in terms of stock condition and quantity

Good communication skills

Planning skills

KNOWLEDGE:

Working knowledge of In-house procedures and practices

Standard Operating Procedures pertainingto the In-house operation

Knowledge of the documentation used in the operation

Customer requirements including cut off times and KPIs

General knowledge of Code of Conduct and HR policies

Internal and external services pertaining to the operation

Occupational Health and Safety Act 1993 and the requirements thereof

ISO 9001

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