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Desktop Support Engineer

2 months ago


Cape Town, South Africa Adzuna ZA B C2 Full time
Qualifications:
  • Matric
  • Relevant tertiary qualification
  • MCSE Certification (Preferred)
Requirements:
  • 2-4 years of experience in a similar role
  • Proficiency in Microsoft technologies (Active Directory, Windows 10+, Server 2016+, Office 365)
  • Understanding of WAN & LAN technologies
  • Familiarity with TCIP tools (DNS, DHCP) and routing
  • Hands-on experience with server and PC/Laptop hardware (HP, Dell, Lenovo)
  • Previous experience in retail environments and POS hardware (Preferred)
  • Valid drivers license and own transport
Key Responsibilities:
  • Manage the Service Desk: log incidents, provide L1 telephonic support, and escalate when necessary
  • Execute daily operational activities like backup tape changes and health checks
  • Provide technical support for desktops, servers, printers, and networks
  • Engage with vendors to meet operational requirements
  • Support CCTV, PABX & call logging systems (3CX)
Apply now