Functions Coordinator

2 weeks ago


Johannesburg, Gauteng, South Africa HotelJobs Full time

Duties & Responsibilities

  • Oversee overall management, planning and control of the functions and banqueting operation maintaining 5 star standards set by both the company and the client within agreed budgetary limits.
  • Manage all client events, quoting on function requirements and function bookings.
  • Manage and report functions reservations.
  • Sufficient monitoring of operations during service times.
  • Assist in control of production costs.
  • To liaise or ensure correspondence with clients both verbally and electronically
  • Assist the Management team as required.
  • Build and maintain customer and client relationships.
  • Supervise & maintain quality and service at all times to the highest level.
  • Ensure that all control measures are in place for all revenue/cash handling/stock control and invoicing all clients after functions.
  • Debtors control and following up on payments.
  • Ensure all Fedics policies and procedures are complied with.
  • Assist in Special Projects.
  • Taking stock of food items when requested to do so.
  • Ensuring the smooth management of the banqueting
  • Required to work overtime when requested.
  • Ensure operations are in accordance to Fedics standard.

Skills and Competencies

  • Computer proficiency.
  • Strong communication skills verbally and written
  • Entrepreneurial Skills.
  • Organizing and Planning ability.
  • Marketing and promotion skills.
  • Interpersonal skills: Leadership & Relationship Building
  • Good Communication (written & verbal).
  • Customer service orientated.
  • Financial acumen.
  • Passionate, good attitude, driven, energetic & commitment to service excellence.

Qualifications

  • Matric
  • Relevant qualification
  • Must be computer literate / My
- market / MS Office / Condeco knowledge
years' experience in a similar role

  • Strong in functions and coordination

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