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Administrator: Maintenance Europcar Jet Park Depot

3 months ago

Jet Park, Gauteng, South Africa Motus Corporation Full time
Our Depot, based in Jet Park, has a permanent opportunity available for a Maintenance Administrator.

Strong organising and administration skills are necessary for this role, as well as a high respect for the time lines affecting the role and a team player attitude.

This position is an ideal opportunity to deepen your understanding of the car rental business within a fast-paced, exciting industry.


Position Overview:

The core purpose of the role is to follow up on all vehicles out of service at dealerships. The incumbent is responsible for updating comments regarding each vehicle and pushing for a quick turnaround time.

Quotes if required need to be received and checked so the Procurement team can issue orders and repairs can start.

The incumbent will deal with the relevant technical representative from each OEM regarding excessive downtime and warranty issues.

Specific Role Responsibilities:

Job Outputs:

  • Updating Impress and excel spread sheets
  • Office administrative support.
  • Price checking and analyzing of quotes and negotiating beter pricing
  • Daily contact with service advisors and managers at various dealerships
  • Capturing of data
  • Juggling various feedback from various dealerships
  • Updating Impress on work done on a vehicle
  • Compiling weekly stats for reporting purposes
  • Running Tracker reports and updating Impress accordingly
  • Following up with the relevant OEM regarding parts delays
  • Managing parts delays data and ETD's
  • Preparing downtime billing
  • Preparing service rebate data
  • Requesting quotes, pictures, reports, parts delay forms and job cards from dealerships.
  • Update data on all relevant systems and Supplier Portals
  • Resolving of technical related queries within 48 hours or escalating if required.
  • Ensure all Maintenance related documents are uploaded to OnBase immediately once updating of systems are completed
  • Dealing with suppliers
  • Performing adhoc administrative activities that may not be directly related to the core duties of the position
  • Achieve set KPI

Qualifications and Experience:

Minimum Experience

  • 2 years of administrative experience
  • 2 years of basic mechanical knowledge and understanding of the technical aspects of a vehicle.

Minimum Qualification

  • NQF Level 4 qualification (Grade 12 or equivalent)

Minimum Requirements

  • Computer Literacy
  • Code 8 driver's license is a must
  • Be prepared to work overtime when necessary.

Skills and Personal Attributes:

Personal Attributes:

  • Good people and communication skills.
  • Resilience under stress and pressure
  • Deadline orientated must demonstrate an acute sense of urgency and commitment.
  • Strong Administrative skills.
  • Accurate and attention to detail.
  • Work in a fastpaced office environment.
  • Preference for teamwork
  • Focus on analyzing and solving problems
  • Focus on communicating clearly and convincingly
  • Passion for optimizing work performance
  • Emotional control when dealing with superiors and colleagues
  • Welldeveloped written and oral communication skills
  • Fluent in English