Debtors Administrator-Mirabilis

2 weeks ago

Johannesburg, Gauteng, South Africa Santam Insurance Full time

This career opportunity is available at Mirabilis a division of Santam for the Debtors Administrator, who will be based in Gauteng, Johannesburg.

The main purpose of the job is to ensure that USD/foreign premium debtors are collected, arrears balances are kept at acceptable levels, broker relationships are maintained and commission queries are effectively dealt with.

What will make you successful in this role? Premium Collection / Premium Debtor Management

  • Maintain Premium Debtor balances at acceptable levels
  • Follow up on agreed payment terms
  • Escalate ageing debtors to relevant marketers timeously
  • Issue off risk letters for poor/non-payment of premiums
  • Prepare and analyse age analysis statements and reports
  • Ledger recons and journals
  • Process premium refunds and confirm banking details
  • Attend and initiate broker meetings to facilitate an efficient premium collection process
  • Liaise with the Admin department regarding ledger accuracy in respect of premium, VAT, SASRIA etc.
Broker liaison and Commission matters

  • Commission run
  • Commission administration and statements
  • Respond to and resolve all broker queries
Banking / Account administration

  • Upload daily bank statements for various bank accounts
  • Capture premium refunds, claims and other payments as required
  • Distribute proofs of payment
  • Reconcile KIT bank charges
  • Save monthly bank statement files
  • Allocate claims excess and salvages
  • Other ad hoc functions as required by management
Qualifications and Experience

  • Grade 12 and minimum 5 years' experience in credit control in the short term insurance industry
  • Good practical knowledge of MS Office (Word and Excel)
  • Knowledge of the KIT admin system an advantage
Personal Qualities

  • Assertive
  • Accurate
  • Attentive to detail
  • Presentable and professional
  • Excellent communication skills

About the company:
Santam is the market leader in the general insurance industry in Southern Africa.

We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.

Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper.

We're about people.

People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.

At Santam we are committed to transformation and embracing diversity.

This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society.

In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.

Our recruitment process
OnboardingStep 8
You made it. Here we ensure we receive all your documents to get you onto our payroll system.
Our recruitment process
AdvertiseStep 1
Our vacancies are advertised between 3-5 days depending on the market availability of the skills required.
Our recruitment process

Could take a couple of days depending on the volume and the screening process, which various according to the complexity of the role.

Our recruitment process
Step 3

Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process.

Our recruitment process
Telephonic screeningStep 4

Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity seeking questions.

Our recruitment process
Your interviewStep 5
We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot
Our recruitment process
AssessmentStep 6

Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment.

Further employment checks are conducted the ensure the validity of your credentials.
Our recruitment process
Step 7
Prior to an offer being made, there may be a second interview to meet with the Head of Department.

Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview.

Our recruitment process
OnboardingStep 8
You made it. Here we ensure we receive all your documents to get you onto our payroll system.
Our recruitment process
AdvertiseStep 1
Our vacancies are advertised between 3-5 days depending on the market availability of the skills required.
Our recruitment process
Step 2

Could take a couple of days depending on the volume and the screening process, which various according to the complexity of the role.

Our recruitment process
Step 3

Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process.

Our recruitment process
Telephonic screeningStep 4

Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity seeking questions.

Our recruitment process
Your interviewStep 5
We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot
Our recruitment process
AssessmentStep 6

Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment.

Further employment checks are conducted the ensure the validity of your credentials.
Our recruitment process
Step 7
Prior to an offer being made, there may be a second interview to meet with the Head of Department.

Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview.

Our recruitment process
OnboardingStep 8
You made it. Here we ensure we receive all your documents to get you onto our payroll system.

TIPS & TRICKSGetting ready for your interviewThere is not just one way to be successful at Santam, nor is there one way to interview with us.

Interviewing is a two-way process - it helps us learn about you, and it helps you learn about us, our people, and what you could do here.

Santam has been officially recognised by the Top Employers Institute as a Top Employer 2023 for excellence in people practices.

This is the seventh consecutive year that we have achieved this accolade.
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