Recruitment Team Manager

2 weeks ago

Cape Town, Western Cape, South Africa Surgo HR & Training Full time

Our client is a leading BPO company based in Cape Town, South Africa, specializing in delivering exceptional services to our clients.

They are committed to excellence and seek a dynamic and experienced Recruitment Team Leader to join their team.

Job Purpose:


As the Recruitment Manager, you will play a crucial role in shaping our workforce by identifying top talent, driving recruitment strategies, and providing strong leadership to the recruitment team.

You will be responsible for full-cycle recruitment, including headhunting, specialized role placements, and bulk recruitment in the BPO sector.

Additionally, you will lead departmental structuring initiatives, ensuring alignment with the hiring manager's needs and contributing to the overall success of our organization.


Key Responsibilities:

Recruitment Leadership:

Provide strong leadership and guidance to the recruitment team

Develop and execute effective recruitment strategies to attract top talent

Lead, mentor, and train recruitment staff to excel in their roles

Full-Cycle Recruitment:

Manage end-to-end recruitment processes, from sourcing to onboarding

Specialize in recruiting for complex and specialized roles within the BPO sector

Execute bulk recruitment initiatives efficiently

Department Structuring:

Collaborate with hiring managers to understand their departmental staffing needs

Develop and implement recruitment structures that align with organizational goals

Drive initiatives to optimize departmental performance and efficiency

Flexibility and Adaptability:

Adapt quickly to changing recruitment needs and priorities

Handle a variety of recruitment projects simultaneously

Stay updated on industry trends and incorporate best practices into recruitment processes

Problem Solving:

Identify recruitment challenges and proactively implement solutions

Utilize data and reporting capabilities to address recruitment bottlenecks

Ensure timely resolution of recruitment-related issues

Reporting and Communication:

Develop and maintain robust reporting mechanisms for recruitment activities

Provide regular updates to senior management on recruitment progress

Foster clear and open communication channels within the recruitment team

Qualifications:

Tertiary Degree or Diploma in relevant field preferential

2-4 years of proven BPO recruitment experience

Demonstrated leadership experience in recruitment

Strong track record in headhunting, specialized role placements, and bulk recruitment

Excellent problem-solving skills

Exceptional communication and interpersonal abilities

Highly flexible and adaptable

Proficiency in using recruitment software and tools

Why Join our client:

Opportunity to shape the workforce of a leading BPO company

Competitive compensation package

Collaborative and dynamic work environment

Continuous learning and development opportunities

Make a significant impact on the organization's growth and success

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