Offload Return Clerk

2 weeks ago


Pretoria, Gauteng, South Africa Premier Full time

Purpose of the job

To supervise the returns process including:

  • preventing stock losses
- capturing information
- stock control

Responsibilities

  • Driver signatures obtained as per SOP
  • All returned product balanced and accounted for as per SOP
  • Crates accepted by returns bay balance to credit notes
  • Crates credit notes reconcile to physical stock in return bay
  • Credit slips accurately reflect crates returned
  • Physical stock equals system reports at all times
  • Crate control/ pallet stock levels are maintained
  • Movement on all products are monitored
  • Loss control/ waste management
  • Physical returns match system figures
  • Waste levels are reduced as per target
  • Daily stock take accurately balances back to SSRS reports
  • Products received from various locations are reconciled to physical stock in returns bay variances are resolved
  • Identified fraud or discrepancies are escalated as per SOP
  • Crate stocks are reconciled daily variances are resolved
  • Physical stock reconciled with theoretical stock within agreed targets variances are resolved
  • Completeness and accuracy of information

Qualification Requirements:

  • Grade 12 or equivalent qualification with numeric ability and PC literacy

Experience Requirements:

  • FMCG industry experience
  • At least 3 years' experience in a similar position

Key Outputs:

Competencies (Knowledge, Skills and attributes)

  • Organisational understanding
  • Legislation
  • Inhouse systems
  • Business processes, rules and procedures
  • Communication written, verbal
  • Accuracy/ Attention to detail
  • Assertiveness
  • Numerical ability
  • Team Leadership
  • Innovation/Continuous Improvements

Other Requirements

  • Will be required to work until last end of trip for last driver completed.
  • Required to work Saturdays, Sundays and Public Holidays.
  • Required to work on a rotating shift basis

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