Returns Clerk

2 weeks ago


Pretoria, Gauteng, South Africa Shoprite Group Full time
Closing Date
2023/04/2- Reference Number

SHO

  • Job Title
Returns Clerk - Transpharm Pretoria

  • Job Type
Permanent

  • Location
  • Country
South Africa

  • Location
  • Province
Gauteng

  • Location
  • Town or City
Hermanstad, Pretoria

  • Purpose of the Job
This position is responsible for logging claims and facilitating the returns process to the various suppliers.

The person responsible in this position will have to do the necessary follow ups and ensure that the whole returns process is completed.


  • Job Advert Details
  • Job Category
Pharmaceutical

  • Job Objectives
  • Responsible for resolving customer related queries.
  • Assist with the movement of stock from the quarantine area to the warehouse.
  • Adjust stock and issue credit notes as needed.
  • Liaise with the Telesales department regarding customer queries.
  • Assist with logging claims to suppliers and supplier upliftment as needed.
  • Ensure that stock investigations relating to customer return queries are done timeously.
  • Generating and updating monthly reports for all courier service providers.
  • Perform any other reasonable ad hoc duties.
  • Qualifications

Essential

  • Grade 12 qualification
  • Experience

Essential

  • At least 1 years relevant working experience working in a similar role.

Desirable

  • Previous experience working in a warehouse environment.
  • Knowledge and Skills

Essential

  • Knowledge of warehouse operations and procedures
  • High attention to detail
  • Effective planning and organising skills
  • Problemsolving skills
  • Computer literate (MS Word and MS Excel)
  • Fluent in English as well as at least one other official language
  • Sound numeracy skills

Desirable

  • Pharmaceutical product knowledge
  • Working knowledge of the POSiTILL system

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