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Returns Clerk
2 weeks ago
2023/04/2- Reference Number
SHO
- Job Title
- Job Type
- Location
- Country
- Location
- Province
- Location
- Town or City
- Purpose of the Job
The person responsible in this position will have to do the necessary follow ups and ensure that the whole returns process is completed.
- Job Advert Details
- Job Category
- Job Objectives
- Responsible for resolving customer related queries.
- Assist with the movement of stock from the quarantine area to the warehouse.
- Adjust stock and issue credit notes as needed.
- Liaise with the Telesales department regarding customer queries.
- Assist with logging claims to suppliers and supplier upliftment as needed.
- Ensure that stock investigations relating to customer return queries are done timeously.
- Generating and updating monthly reports for all courier service providers.
- Perform any other reasonable ad hoc duties.
- Qualifications
Essential
- Grade 12 qualification
- Experience
Essential
- At least 1 years relevant working experience working in a similar role.
Desirable
- Previous experience working in a warehouse environment.
- Knowledge and Skills
Essential
- Knowledge of warehouse operations and procedures
- High attention to detail
- Effective planning and organising skills
- Problemsolving skills
- Computer literate (MS Word and MS Excel)
- Fluent in English as well as at least one other official language
- Sound numeracy skills
Desirable
- Pharmaceutical product knowledge
- Working knowledge of the POSiTILL system
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