Key Accounts Manager

2 weeks ago


Boksburg, Gauteng, South Africa MCH International Recruitment Full time
Reporting to the Sales Manager, the Key Accounts Manager is responsible for developing long-term relationships and overseeing sales.

The Account Manager should satisfy customer's needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience.

The Key Account manager must demonstrate profitable growth with the customer base and build win new customers.

Requirements:
Relevant degree/diploma in Business Administration or Marketing. Proven work experience as a sales /key account manager or Sales account executive in relevant field.

Position details:

Type:
Permanent

Job description / core competencies:

  • Develops longterm relationships with customers and overseeing sales
  • Develops a relationship to the executive level of the customers operation
  • Formulates a push button list to influence customer decisions
  • Informs and communicates industry trends and own innovations
  • Develops and sells solutions with own products and technologies to help the customer
  • Brick walls the customer against other competitors, and reports on competition activities
  • Binds the customer through long term frame work agreements and technology cooperation
  • Initiates customer
- supplier events and workshops to create a broader relationship matrix

  • The Account Manager works close together with the customer's technical team, Supply Chain and Financial team.
  • Acts as the point of contact and handle customers' individual needs
  • Generates new business using existing and potential customer networks
  • Resolves conflicts and provide solutions to customers in a timely manner
  • Reports on the status of accounts and transactions
  • Weekly report on tasks performed in that week
  • Attends all client meetings as requested and/or scheduled
  • Provides meaningful reporting to Senior Management in a timely and effective manner

Location:
Boksburg, Gauteng

Job Qualifications, Skills & Experience:

Minimum Requirements:

  • Relevant degree/diploma in Business Administration or Marketing
  • Proven work experience as a sales /key account manager or Sales account executive in relevant field
  • Hands on experience in sales and an ability to deliver excellent customer experience.
  • Knowledge of CRM software and MS Office (MS Excel in particular)
  • Understanding of sales performance metrics.
  • An ability to deliver projects and answer inquiries on time.
  • Excellent oral, cross functional an interpersonal communication skills.
  • Referral of 3 persons in similar work environment Relevant degree/diploma in Business Administration Marketing.

Job Requirements:

  • Knowledge of CRM software and MS Office (MS Excel in particular)
  • Understanding of sales performance metrics
  • An ability to deliver projects and answer inquiries on time
  • Excellent oral, cross functional and interpersonal communication skills

Salary:
R30, R50,000.00 per month
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