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Emergency /After Hours Senior Consultant

3 months ago

Johannesburg South, South Africa Cullinan Holdings Full time

Thompsons Travel is looking for an Emergency / After-Hours Senior Consultant, who has experience in client servicing and has outstanding customer service skills. Suitable candidates will service the after-hours facility.

Important Criteria:

  • Are you able to manage your time, together with delivering expertise to travellers?
  • Are you process driven?
  • Respectful to clients, colleagues and suppliers as well
  • Adhering to our company values.
  • Able to work well under pressure.
  • Able to resolve urgent matters and offer alternative solutions timeously.
  • Are you able to work independently?
  • Previous experience in after-hours is essential.

Requirements

The following requirements are needed to deliver a customer focussed result:

  • Minimum 5 years in corporate travel environment
  • Online proficiency and experience
  • Working knowledge of Excel and other MS Office Applications - Outlook
  • Proficiency in Amadeus, Quicktrav & Galileo
  • Good geographical knowledge
  • Sound knowledge of fares and rules for both domestic and international travel
  • Ability to meet deadlines, targets, and attention to detail critical.
  • Good communication skills and a team player.

Benefits

Salary: To be discussed during the interview process

Availability: Immediately