Emergency Response Specialist
1 month ago
Cullinan Holdings is seeking a highly skilled and experienced Emergency / After Hours Senior Consultant to join our team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients during after-hours periods.
Key Responsibilities:
- Manage after-hours client inquiries and resolve issues in a timely and professional manner.
- Deliver expert travel solutions and advice to clients, ensuring their needs are met and exceeded.
- Work collaboratively with internal teams to ensure seamless service delivery.
- Stay up-to-date with industry developments and best practices to maintain high levels of expertise.
Requirements:
- Minimum 5 years of experience in corporate travel environment.
- Excellent online proficiency and experience.
- Working knowledge of Excel and other MS Office Applications, including Outlook.
- Proficiency in Amadeus, Quicktrav & Galileo.
- Good geographical knowledge and sound knowledge of fares and rules for both domestic and international travel.
- Ability to meet deadlines, targets, and attention to detail critical.
- Good communication skills and a team player.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work with a dynamic and growing company.
- Professional development and growth opportunities.
How to Apply:
Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you.
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