Tour Consultant Team Leader

2 weeks ago


Heidelberg, Gauteng, South Africa HotelJobs Full time
Tour Consultant Team Leader - Luxury Hospitality Group - HeidelbergDate Job Posted: 07-Jun-2024

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Tour Consultant Team Leader - Luxury Hospitality Group - HeidelbergDate Job Posted: 07-Jun-2024

Location: Heidelberg

Join the Adventure as a Tour Consultant Team Leader

Kendrick Recruitment is on the lookout for an experienced and dynamic Tour Consultant Team Leader with 5-7 years of leadership experience.

Role Overview:
This full-time role is ideal for a Tour Consultant Team Leader who will lead a team of consultants in delivering outstanding inbound travel services. You'll be responsible for managing inquiries, overseeing all aspects of tours, coaching & developing team members, and ensuring seamless travel experiences for our clients.

Responsibilities:
Lead and manage a team of consultants to success.
Oversee new inquiries and manage their distribution.
Ensure smooth operation of all tours, finding solutions to challenges.
Be on-call to problem-solve for in-country guests after hours.
Reconcile cancelled tours and assist with complex costings.
Report on conversion rates & sales, set and meet targets.
Collaborate with the Systems Lead on the smooth operation of DTE systems.

Qualifications & Skills:
5-7 years of proven managerial experience in luxury inbound travel.
Exceptional interpersonal and communication skills.
In-depth knowledge of luxury travel destinations in Southern and/or East Africa.
Proficiency in Tourplan is essential.
Strong team collaboration, crisis management, and problem-solving skills.
Attention to detail, organizational skills, and a solutions-driven mindset.
Ability to work with a sense of urgency and meet deadlines.
Proven ability to motivate team members.

Salary & Benefits:
R40,000 - R50,000 with commission-based incentives, reflecting your expertise in the luxury travel industry.

Ready to lead an incredible team on an unforgettable journey? Apply now and be a key player in crafting exceptional luxury travel experiences -

Job ID Job Title Tour Consultant Team Leader - Luxury Hospitality Group - Heidelberg Employer Type Employer Type -> Tour Operators/Travel Agents Job Type Job Classification -> Travel Consultant FT/PT Job Type -> Full-time Province Location -> Gauteng Town/City Heidelberg Salary Type Monthly Salary R40,000 - R50,000 + Comms Start Date ASAP Meet all the necessary requirements listed in the job description Are eligible to live and work in the country specified in the job description
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