Administration Officer Ii

2 weeks ago


Cape Town, Western Cape, South Africa Sanlam Full time

Who we are?- Sanlam Personal Loans (SPL) was established 23 years ago and is now part of a newly established Fintech business within the Sanlam Group, on a mission to democratize financial advice and solutions for everyone across the African continent.

We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth. Our culture is that of agility and constant deployment, we believe in learning fast and learning forward.

Our aim is to provide a work environment where employees can accelerate the development of their ideas and bring innovation to market; at the same time provide a compelling career and development proposition that will enable them to realize their dreams.


What will you do?

  • This role resides in Diep River, Cape Town and reports to the Business Risk & Process Manager. The Ops Risk Administrator's primary goal is to ensure the effective facilitation and coordination of risk management activities. The responsibilities include a wide range of important tasks aimed at maintaining and improving our companywide risk management framework. The incumbent does this by maintaining compliance requirements such as Treating Customers Fairly, and adhering to FAIS and NCA requirements.
    What will make you successful in this role?
  • You will need 2 years similar experience in a compliance and or risk administration role within the financial services industry.
  • Role and Responsibilities
  • Maintain a risk register based on the identified applicable laws and regulations, fraud schemes, and AML considerations.
  • Based on review of procedures and walkthroughs, maintain an inventory of internal controls, and map them to key risk areas.
  • Issues Management: Track the progress of remediation of control weaknesses identified by Internal Audit, selftesting, or controls assessment.
  • Risk Assessment: Assist in the execution of the corporate compliance, fraud, by identifying the key risks and assessing mitigating controls to determine the risk profile for the organization.
  • Risk Monitoring: Assist in the development and monitoring of key risk indicators (KRIs) that are mapped to various risks to determine elevations in risk and proactively implement risk mitigation measures.
  • Emerging Risks: Identify emerging risks that present new regulatory, fraud, or money laundering risks. These includes risks associated with new products and services, customer types, and channels.
  • Policy and

Procedure Maintenance:
Provide assistance to in developing and updating policies and procedures by enforcing document standards.

  • Manage Document Library: Manage the publication, dissemination, and availability of compliance and financial crimes policies and procedures.


Qualifications and Experience
  • Matric / Grade 12 and or international equivalent industry relevant training courses
  • Min 2 years experience in a similar Risk Administration role
  • FAIS Accredited advantageous


Systems Knowledge
  • Advanced Excel
  • Microsoft Word
  • PowerPoint
  • SQL advantageous
  • DALAS advantageous
  • LMS advantageous
  • Verint advantageous
  • Knowledge, Skills and Competencies
  • Integrity: Maintain ethical standards with reliability in dealing with sensitive information.
  • Thoroughness: Careful attention to detail in comprehensive risk assessments.
  • Hardworking: Demonstrate a strong work ethic, delivering high quality outputs.
  • Analytical skills: Analysing complex data and interpreting information to make informed decisions.
  • Strategic thinking: Formulate and perform strategic plans to mitigate risks.
  • Communication skills: Effectively transfer riskrelated information as well as promote open communication channels.
  • Decisionmaking: Make wellinformed and timely decisions.
  • Technology skill: Using technological tools for data analysis and remain updated with industry trends.

Build a successful career with us

  • We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters
  • Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office the group provides many opportunities for growth and development.
    Turnaround timeOur commitment to transformation*
  • The Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.

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