Temp-group Aftersales Compliance Supervisor

2 weeks ago


Centurion, Gauteng, South Africa Staff Solutions Full time

To implement, entrench and sustain Legal, System and Group binding obligations in order to ensure long term overall compliance across Group After Sales (GAS) in accordance with the changing compliance expectations in order to uphold benchmark governance for the Division.

To sustain a governance driven organisation with best practice business processes and systems delivering most current compliance services.

Duties:

  • Implement, entrench, and sustain Legal, System and Group binding obligations in order to ensure long term overall compliance across the Group's the After Sales Division by interacting with the relevant stakeholders and thereby adopting compliance expectations as measured by internal and external audits.
  • Develop a holistic comprehension of the current and changing governance landscape related to the After Sales environment by research and monitoring in order to develop appropriately tailored responses for respective Group After Sales (GAS) departments per respective GAS sites including Centurion, Cape Town, Sandton and Kariega.
  • Ensure there is effective communication and change management for the successful delivery of compliance systems including ISO, Environmental Compliance Management System (ECMS) and Product Compliance Management System (PCMS) across GAS in order to ensure a reputable and compliant organisation.
  • Identify training content and coordinate / implement enhanced compliance related processes and provide tools and systems to support stakeholders (employees and contractors) process improvements and measurement in order to improve governance.
  • Analyse current compliance related processes and systems at all levels within GAS and how these impact on stakeholders' ability to adhere to binding obligations in order to ensure that internal processes support and enhance the stakeholders' capability to deliver on governance.
  • Define the measurement criteria to evaluate the success for each GAS site by developing an accurate reporting system for departmental KPI's in order to clearly identify whether there are areas of nonadherence to compliance topics that would otherwise build up to a noncompliant organisation.
  • Support GAS departments, who are in the process of implementing governance related initiatives through ongoing change and performance management in order to secure a compliance driven culture change and new business processes.
  • Appoint and manage designated service providers with the required specialised skills to support the GAS rollout of governance and compliance monitoring, initiatives/interventions, including communication and systems.
  • Address noncompliance by compiling specific interdepartmental action plans per GAS site including training and stakeholder development where suitable.
  • Manage the complexity and rollout of projects to respective GAS sites within different environments, regions, groups, cultures and stakeholders in order to achieve/maintain a consistent quality of governance

For more information please contact:
**Annine

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