Esg - Client Relationship Manager

2 weeks ago

Johannesburg, Gauteng, South Africa LRI Invest S.A. Full time

Location:
Johannesburg, South Africa

Date Posted:
Mar 15, 2023

Description

ESG

Client
***
R

elationship Manager

Location:

Johannesburg, South Africa
Department:

ESG
Employment Type:
Full Time, Permanent***
The role and key responsibilities:
  • The fast
  • growing ESG (Environmental, Social and Governance) team is looking for a new hire to be the primary relationship lead for an expanding group of clients, in order to affect positive change for the environment and society.
  • Motivated, organized individual for a fast
  • growing global CRM function, responsible for co
  • ordinated, efficient, high
  • quality delivery of ESG services.
  • Primary liaison with East Coast US clients that are typically highprofile investment managers in private equity and credit.
  • The CRM will lead on all engagement, communication and coordination with these clients and their portfolio companies post onboarding to drive meaningful, measurable ESG improvements.
  • Maintain ongoing contact with clients and portfolio companies for upsell opportunities and encourage crosssell of our ESG products with Apex clients.
  • Ensure all aspects of client engagement and delivery are coordinated, aligned and efficient.
  • Ensure a consistently high quality of report delivery, both in content and timing, reflective of the client needs, ESG priorities and high impact potential.
  • Proactively identify aspects of the delivery process and products themselves that can be improved to ensure that Apex ESG remains efficient and bestinclass.
  • Ensure clients have visibility and access to all Apex ESG products, underpinning our endtoend solution.

Attributes & skills required:

  • Our ESG team has an inclusive culture, with individuals who care about making a difference for people and planet.
  • Strong values, passion and positivity for leading positive change in investors and companies.
  • Experience delivering multifaceted projects that include client meetings, team coordination and report writing.
  • Experience in a client facing role, preferably with high profile, international clients.
  • Experience of being part of a team in a positive, inclusive and efficient manner.
  • Experience in the ESG or financial industry and/or business development is preferable but not a necessity.
  • Educated to a minimum of degree level.
  • Knowledge of the market, technology and/or operations within the ESG and/or financial industry.
  • Ability to work hard and work smart, to be resilient, to be time efficient.
  • Proactive, ambitious and openminded, with an ability to problemsolve.
  • Highly organised, strong processes, with exceptional attention to detail.
  • Strong networker, willingness to network at events if required.
  • Teamoriented, willingness to help others during delivery pressure points.
  • Ability to communicate and influence with excellent interpersonal skills, video conference manner, and a high level of written and presentation skills.
  • Highly proficient in MS Office.
  • Language skills beyond English would be an advantage but not necessary.
  • To enjoy working as a team and to have fun
***
What you will get in return:This is a unique opportunity to join a market-leading team in a space that is both evolving rapidly and can lead to significant impact with high profile clients in the financial sector.

  • Making a positive difference to society and the environment through direct access to investors with billions of dollars' worth of assets under management.
  • Significant opportunity to grow and accelerate the role as part of an expanding clientfacing department in global business, which is seen as world leading in what it does.
  • Exposure to all aspects of the business, crossjurisdiction and to work with senior management directly.
  • Being part of a friendly, open, ambitious team who emphasise a positive culture alongside exceptional client service.

Additional information- We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

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