Cx Team Leader

CX Team Leader Gauteng Work With The Best At Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential. If you were born to deliver exceptional service, apply to...

What you will do Oracle CX Suite:Oracle Advertising and Customer Experience (CX) offers a connected suite of applications beyond traditional CRM, enabling businesses to create, lead, serve, and nurture lasting customer relationships throughout the customer lifecycle. Oracle CX Go-to-Market Objectives: Reposition Oracle as the CX innovator in ECEMEA...

Job Requisition Number REQ# x Vacancies Job Family Nedbank RBB ClusterClient Experience Strategy & Culture Leadership Pipeline Manage Self: ProfessionalJob PurposeWe are looking for 4 CX Leads to join our team. In this role you will be required to Design customer and end user-centered experiences which address pain points, meet needs, deliver value to our...

Requisition Details & Talent Acquisition Consultant REQ Thembi Mtshali Job Family Information Technology Career Stream Design Leadership Pipeline Manage Self: Professional FAIS AffectedJob Purpose Our Retail and Business Banking Digital Design Team is looking for a CX Researcher to contribute to Nedbank's design solutions by discovering, interpreting and...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

At Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential.We place our people at the centre of everything we do and believe that the way you treat your customers and...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

Job ID: 57489Date Posted: Posted 2 hours agoLocation: Randburg, JohannesburgJob Title: TEMP CX ANALYST - RANDBURG - GAUTENGTo support the planned pre-grooming analysis efforts for TechMod from a CX Design perspective, ensuring that process definitions, business rules and requirements take into account the required successful customer outcomes and best-state...

Job Classification Job Family Marketing, Communication and Research Career Stream Market Research and Customer Insights Leadership Pipeline Manage Self: Professional (MSP) FAIS AffectedJob Purpose Design customer and endusercentred experiences for all relevant products, services and channels, to deliver value to our customers and employees and drive business...

Job DescriptionTo provide expertise, advice and formulate/document the customer journey experience across FNB, interacting with customers across channels, products, segments and platforms to understand customer needs, behaviours and expectations in order to provide strategic insight to the Business to ensure informed decisions are made and enhance the...

our organization is looking for a team leader and field sales trainer the role of the leader will be to build and recruit candidates and expand the businessbuilding a field sales team and monitoring candidates sales performance the leader should have sales experience in selling teaching and monitoring representatives sales performance on a daily basisthis...

Qualifications Essential Degree / Diploma in Technology / Information Management Relevant Qualification in Customer Experience Design (CPPM from IQ Business preferrable)Qualification Preferred Post Graduate Degree in Technology / Information Management SAFe Agile certificationExperience: A minimum of 8 years in Customer Experience Design (for process...

Description To offer expertise, guidance, and document the customer journey experience throughout the business, engaging with customers across various channels, products, segments, and platforms to grasp customer needs, behaviors, and expectations. The goal is to provide strategic insights to the Business for informed decision-making and improving the...

We are looking for a call centre customer care team leader/supervisor to join and leader a team of customer care agents for our client Navex.Salary: R12 000,00 - R13 000,00 per monthAbility to commute/relocate: Johannesburg, Gauteng 2193: Reliably commute or planning to relocate before starting work (required)Experience:Call Centre Customer Care: 1 year...

Job AdvertAt Concentrix + Webhelp, commitment, integrity and team playing is valued and well recognised.We're on the lookout for determined individuals who values the importance of team playing and are ready to step up and lead by shining example as a Team Leader in our bustling Braamfontein office where you'll work on an exciting international campaign.We...

Job DescriptionTo provide expertise, advice and formulate/document the customer journey experience across the business interacting with customers across channels, products, segments and platforms to understand customer needs, behaviours and expectations in order to provide strategic insight to the Business to ensure informed decisions are made and enhance...

Team Leader (JHB) Are you ready to take the next step in your career? The purpose of this role is to ensure the day-to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client's contractual obligations. What would make you a good fit for this role? Must be willing and able to work in a...

Job DescriptionDear Future, Team LeaderThe role requires you to supervise and co-ordinate daily activities amongst a team in order to achieve a smooth workflowAre you someone who can: Manage costs / expenses within approved budget to achieve cost efficienciesEngage with the customers in a professional way as specified in the service standards and ensure...

Yelani Consultants is seeking dynamic individuals to join our team as Face-to-Face Insurance Sales Team LeaderRequirements: Minimum of one year experience in insurance sales Matric certificate Proven ability to build and lead successful teams Selfmotivated and capable of working with mínimal supervision

Team Leader Agents, GautengWhat you will be doing People Management Coaches the team in order to ensure quality of delivery meets the appropriate standard Measures and manages the team to ensure outofline situations are immediately addressed Communicates information in a timely, accurate and understood manner to all team members Ensure that all Human...