Cx Analyst

**Job ID**: 57489**Date Posted**: Posted 1 week ago**Location**: Randburg, Johannesburg**Job Title**: TEMP CX ANALYST - RANDBURG - GAUTENG

Key Responsibilities Conduct CX analysis (e.g., prioritization, impact estimations, Ops to CX correlations) to inform test selection, prioritization Collect data across different data systems Piece together data to build a clear picture of the customer, and communicate to the CX Factory via "Customer Fact Pack" Coach CX Factory members on datadriven insights...

Job ID: 57489Date Posted: Posted 2 hours agoLocation: Randburg, JohannesburgJob Title: TEMP CX ANALYST - RANDBURG - GAUTENGTo support the planned pre-grooming analysis efforts for TechMod from a CX Design perspective, ensuring that process definitions, business rules and requirements take into account the required successful customer outcomes and best-state...

Job Details:DepartmentITMinimum experienceMid-SeniorCompany primary industryInformation Technology and ServicesJob functional areaData AnalystContract termMore than 6 monthsSalaryR R per annumRequirements: 8 years in Customer Experience Design (for process engineering and customer experience) Minimum 5 years previous process modelling experience using known...

CX Team Leader Gauteng Work With The Best At Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential. If you were born to deliver exceptional service, apply to...

TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:The Senior Insights Data Analyst is responsible for providing operational support, analytical support, and process improvement for the Enterprise Feedback Management Platform and other market research capabilities to inform and shape business decisions, and guide our journey towards an enhanced...

Listing reference: track_001037Listing status: OnlinePosition summary:Industry:IT & InternetJob category:Customer ServiceLocation:GautengContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:Tracker requires the services of a Quality Assurance and Operational Insights Manager in the Customer Service (CX) Improvement Centre situated at the...

Location: ZA, GP, Johannesburg, Simmonds Street 3 To analyse business eco-systems and processes to identify opportunities for improvement. To design, build, test and implement automated solutions to solve key business pain points and leverage business opportunities to deliver business value for the customer.We are seeking a highly motivated and experienced...

Who We Are:At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

We are recruiting for a SOC Analyst.Working with current IT System engineers in designing and delivering theinstallation, upgrade, operation, control, maintenance and effective use oflocal and wide area networks for the communication of data, voice, textor images within the Electoral Commission;2) Meeting the required levels of service performance such as...

About Quantanite: Quantanite is a global leader in the business process outsourcing (BPO) and customer experience (CX) sectors. With a dedicated team spread across four continents, we are committed to delivering innovative solutions and exceptional service to our clients. We are currently seeking a dedicated Quality Assurance Specialist to join our vibrant...

Job Classification REQ Thembi Mtshali Job Family Information Technology Career Stream Application Development Leadership Pipeline Manage Self: Technical FAIS AffectedJob Purpose To embed yourself into a longlived Asset Squad within the Payments Domain, fully adopting and embracing "You build It, You Run It, You Own It". Particate in both change the bank...

Who We Are:At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part...

Requisition Details & Talent Acquisition Consultant REQ Thembi MtshaliJob FamilyProject, Process and Product Group Technology Career StreamProcessLeadership PipelineManage Self: ProfessionalJob PurposeTo enable change by defining the needs and the rationale for change, to understand the current state, to define the future state, and to determine the...

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy,...

Who We Are:At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...