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Call Centre Manager
2 weeks ago
Duties:
- Managing a team of agents.
- Ensure KPi's are met on a daily and monthly basis.
- Handle client queries
- Training of new agents
- Reporting to management on a daily basis
- Actively recruiting for new agents.
Requirements:
- Managerial skills
- 23 years in a similar position
- Must have solid knowledge in the short term insurance industry.
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