Director of Professional Services

2 weeks ago

Cape Town, Western Cape, South Africa MRI Software Full time

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people's lives.

The only way to carry out that mission is to hire the absolute best employees on earth. People like you.

Work hard, play hard. Always.

Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.

And we're insanely dedicated to creating a work environment that you look forward to every single day. That's why we invest heavily in our employee engagement, so you enjoy the tech industry's best perks.

Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we're on a mission to break new ground and lead the real estate industry into a digital-first future.


  • We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in _the _Cape Town O_ffice._
  • MRI Software is seeking a Director of Professional Services to join our team in Cape Town SA This individual will be responsible for overseeing the daily functions of their SA region Services team members in the Professional Services departments. This role will report directly to Professional Services VP in NA, with dotted line reporting to the Professional Services VP in EMEA and Managing Director of the South Africa office.
  • Responsibilities:
  • Local Services oversight, leadership, and people management of Manager direct reports, and approximately 50 employees as part of the SA Services Global Delivery Center-
  • Engaging with various Business leaders locally and globally (NA, EMEA, and APAC) to help build and support the SA Services team, with a focus on culture and community, people management, and delivery excellence;-
  • Drive global integration and standardization in the SA region. Work with Professional Services Department Leadership to build a better global infrastructure built for scale through adoption of policies, standard operating procedures, and training/cross-training for SA Services teams;-
  • Working with global and local leadership to ensure commonality of approach as well as working with regional and global leadership for resource management and development;-
  • Contribute vision and leadership consistent with the MRI's Services strategic plans and objectives to deliver technology initiatives in support of the growth of the organization;-
  • Optimizing solutions to improve performance, productivity, or reduce costs within or across the Services Departments; and-
  • Be the Professional Services representative for unique challenges and needs of the SA region within the broader Services leadership structure

Knowledge and Skills:

  • 5+ year experience within a Business Management or related field 5+ year experience managing a global team or other relevant leadership experience Leadership: Demonstrated ability to inspire a team to achieve great things Execution: Demonstrated ability to take concrete actions to deliver and inspire Polished skills in communication, leadership, planning, motivation, coaching and cross team collaboration Excellent documentation and presentation skills Collaborator with Problem Solving, 'Cando' Mindset and a client centric focus Experience with other business SaaS offerings a plus
    Education:
  • Bachelor's degree in Business Management or related field; Masters preferred
  • and/or relevant qualification and/or relevant experienceWe're obsessed with making this the best job you've ever had
  • We want our teams to love working here, so we've created some incredible perks for you to enjoy:
  • We want our staff to love working here, and so we've created a few unique perks such as office breakfasts, quarterly lunches and virtual social events.-
  • Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group-
  • Have confidence in your health with our offered Medical Aid Scheme.-
  • Invest in our competitive Personal Pension plan and help set you up for your future.-
  • Big on family? So are we Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).-
  • Enjoy a fantastic work-life balance with 25 days of annual leave plus Public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose-
  • Further your professional development with our Tuition Reimbursement Schemes-
  • Enjoy the flexibility of working from anywh

  • Professional Officer

    2 weeks ago

    Cape Town, Western Cape, South Africa City of Cape Town Full time

    ELIGIBILITYCLOSING DATEREFERENCE NUMBERHRBP 02/23 ExtSALARYBasic Salary R p.a. T12DEPARTMENTHR Business Partner(ComServ)DIRECTORATECOMMUNITY SERVICES andHEALTHProfessional Officer - Trauma ManagementRequirements: A relevant tertiary qualification, first degree within the SocialSciences field Three (3) to five (5) years' relevant experience Registration with...

  • Financial Director

    2 weeks ago

    Cape Town, Western Cape, South Africa Truniq Professional Services Full time

    Financial Director - FirgroveSalary - Lucrative package on offerOur client, who specializes in the procurement, packing and marketing of frozen fruit and vegetable products to national and international industrial markets, has an exciting opportunity for a Financial Director to join their team.The successful incumbent will assist in crafting the overall...

  • Senior Professional Officer

    2 weeks ago

    Cape Town, Western Cape, South Africa City of Cape Town Full time

    ELIGIBILITYCLOSING DATEREFERENCE NUMBERPD 01/23 ExtSALARYTCOE R p.a.DEPARTMENTPlanning, Development &PMODIRECTORATECOMMUNITY SERVICES andHEALTHSenior Professional Officer - Professional Officer Contract ManagementRequirements:Senior Professional Officer:Contract Management:A relevant Bachelor's degree (Commerce, Legal, Engineering orother relevant...

  • Principal Professional Officer

    2 weeks ago

    Cape Town, Western Cape, South Africa City of Cape Town Full time

    ELIGIBILITYInternal/ExternalCLOSING DATEREFERENCE NUMBERSS 03/24 extSALARYTCOE R p.a.DEPARTMENTSupport Services (S&S)DIRECTORATESAFETY AND SECURITY Principal Professional Officer - Compliance andSupportRequirements: Relevant Law Degree Admitted Attorney 8 years or more years' experience in the legal field Knowledge of applicable legislation, by laws and...

  • Senior Professional Officer

    2 weeks ago

    Cape Town, Western Cape, South Africa City of Cape Town Full time

    ELIGIBILITYCLOSING DATEREFERENCE NUMBERCHS 1/23/ExtSALARYTCOE R p.a.DEPARTMENTDIRECTORATECOMMUNITY SERVICES andHEALTHSenior Professional OfficerRequirements: A relevant Bachelor's degree 5 years relevant experience including team supervisionexperience Sound knowledge of legislation applicable to LocalGovernment Excellent interpersonal and collaboration...

  • Professional Officer

    2 weeks ago

    Cape Town, Western Cape, South Africa City of Cape Town Full time

    ELIGIBILITYCLOSING DATEREFERENCE NUMBERFIN 114/23 extSALARYBasic Salary: R p.a.DEPARTMENTRevenueDIRECTORATEFINANCE Professional OfficerRequirements: LLB Bachelor's Degree 3 5 years' relevant experience in Legal, ContractManagement or Research Field within local Government. Knowledge of local government Legislation, policies anddelegations as well as...

  • Senior Professional Officer Portfolio

    2 weeks ago

    Cape Town, Western Cape, South Africa City of Cape Town Full time

    ELIGIBILITYSuitably QualifiedCLOSING DATEREFERENCE NUMBERCS 225/23 ExtSALARYTCOE: R to R DEPARTMENTPMO - Corp ServicesDIRECTORATECORPORATE SERVICES Senior Professional Officer Portfolio Planner(ProjectManagement Office)Requirements: A relevant B degree (Commerce, Engineering or other relevant toOperations/Directorate Business area) Postqualification...

  • Principle Professional Officer

    2 weeks ago

    Cape Town, Western Cape, South Africa The City of Cape Town Full time

    The City of Cape Town promotes and applies the principles of employment equity. People with disabilities are encouraged to apply.Corporate services - project management officePrinciple professional officer (ppo): monitoring and evaluationTcoe salary commencing from R to R per annum - ref no: CS 04/2- Civic Centre, Cape TownRequirements:Relevant B degree or...

  • Professional Officer

    2 weeks ago

    Cape Town, Western Cape, South Africa City of Cape Town Full time

    ELIGIBILITYSuitably QualifiedCLOSING DATEREFERENCE NUMBERCS 161/23 ExternalSALARYBasic: R R p.aDEPARTMENTInformation Systems andTechnologyDIRECTORATECORPORATE SERVICES Professional OfficerRequirements: A minimum of a National diploma plus relevant certification Applicants with a degree will be given preference Five (5) years relevant experience in a...

  • Professional Officer: Contract Management

    2 weeks ago

    Cape Town, Western Cape, South Africa City of Cape Town Full time

    ELIGIBILITYSuitably QualifiedCLOSING DATEREFERENCE NUMBERNRG 111/23 (External)SALARYR478 299,00 P.A. (T12)DEPARTMENTElectricity Generation andDistributionDIRECTORATEENERGYContract ManagementProfessional OfficerRequirements: Relevant B degree (commerce, legal, contract management,engineering or other relevant to operations/directoratebusiness area). Minimum 3...

  • Professional Officer

    2 weeks ago

    Cape Town, Western Cape, South Africa City of Cape Town Full time

    ELIGIBILITYCLOSING DATEREFERENCE NUMBERUMO 78/23 extSALARYBasic Salary: R p.a.DEPARTMENTPublic TransportDIRECTORATEURBAN MOBILITY Professional Officer (Three-Year Contract)Requirements: An appropriate degree in Business / Finance / Urban Planning /Transport Planning / Law / Engineering 2 to 5 years relevant experience in fields that will benefitpublic...

  • Professional Officer

    2 weeks ago

    Cape Town, Western Cape, South Africa City of Cape Town Full time

    ELIGIBILITYCLOSING DATEREFERENCE NUMBERUMO 16/23 ExtSALARYBasic Salary: R p.aDEPARTMENTPublic TransportDIRECTORATEURBAN MOBILITY Professional Officer - Public Transport FleetManagementRequirements: Relevant B degree Minimum two (2) to five (5) years' relevant experience within atransport environment. Proficiency in Microsoft Office A valid driver's...

  • Professional Officer

    2 weeks ago

    Cape Town, Western Cape, South Africa City of Cape Town Full time

    ELIGIBILITYSuitably QualifiedCLOSING DATEREFERENCE NUMBERUMO 34/23 ExternalSALARYBasic: R p.aDEPARTMENTPublic TransportDIRECTORATEURBAN MOBILITY Professional OfficerRequirements: Relevant Bachelor's degree At least five (5) years' experience in negotiations and conflictresolution environment Exposure to and experience obtained in the operations of...

  • Professional Officer

    2 weeks ago

    Cape Town, Western Cape, South Africa City of Cape Town Full time

    ELIGIBILITYSuitably QualifiedCLOSING DATEREFERENCE NUMBERCS 224/23 ExtSALARYBasic: R to pDEPARTMENTInformation Systems andTechnologyDIRECTORATECORPORATE SERVICES Professional OfficerRequirements: Relevant BTech OR Bachelor's degree Minimum of 45 years relevant experienceKey Performance Areascycle with an emphasis on software design,...

  • Professional Officer

    2 weeks ago

    Cape Town, Western Cape, South Africa City of Cape Town Full time

    ELIGIBILITYCLOSING DATEREFERENCE NUMBERLIB 07/23 ExtSALARYBasic Salary R p.a. T12DEPARTMENTLibrary and InformationServicesDIRECTORATECOMMUNITY SERVICES andHEALTHProfessional Officer - CDURequirements: B. Bibl/B.LIS or PG Dipl. LIS or B. Inf (Hons) 4 years' cataloguing experience with a proven track record ofusing MARC standards for cataloguing. At least 2...

  • Senior Professional Officer

    2 weeks ago

    Cape Town, Western Cape, South Africa City of Cape Town Full time

    ELIGIBILITYInternal and externalCLOSING DATEREFERENCE NUMBERSS 31/24 ExtSALARYBasic Salary:R TCOEDEPARTMENTCapital Programs andProjects (S&S)DIRECTORATESAFETY AND SECURITY Senior Professional Officer - Contract ManagementRequirements: Relevant B Degree, namely in Commerce, Legal, Engineering orother relevant to operations/directorate business area Five (5)...

  • Professional Officer

    2 weeks ago

    Cape Town, Western Cape, South Africa City of Cape Town Full time

    ELIGIBILITYCLOSING DATEREFERENCE NUMBERUMO 38/23 ExtSALARYBasic Salary: R p.aDEPARTMENTPublic TransportDIRECTORATEURBAN MOBILITY Professional OfficerRequirements: An appropriate degree such as Business or Finance or UrbanPlanning or Transport Planning or Law or Engineering. Two (2) to five (5) years' relevant experience in fields that willbenefit public...

  • Professional Officer

    2 weeks ago

    Cape Town, Western Cape, South Africa City of Cape Town Full time

    ELIGIBILITYCLOSING DATEREFERENCE NUMBERUMO 12/23 extSALARYBasic Salary: R p.a.DEPARTMENTTransport Shared ServicesDIRECTORATEURBAN MOBILITY Professional Officer - HR Business Partner OfficeRequirements: Relevant B degree in Human resources related field 35 Years HR generalist experience Strong data analytical skills A valid Code B Driver's License and own...

  • Assistant Professional Officer

    2 weeks ago

    Cape Town, Western Cape, South Africa City of Cape Town Full time

    ELIGIBILITYSuitably QualifiedCLOSING DATEREFERENCE NUMBERFPR 12/23 ExternalSALARYBasic: R R p.aDEPARTMENTOrganisational PerformanceManagementDIRECTORATEFUTURE PLANNING ANDRESILIENCEAssistant Professional OfficerRequirements: Relevant BTech, National Diploma or first degree, (preferably inAuditing, Accounting, Public management) Project management certificate...

  • Director IT

    2 weeks ago

    Cape Town, Western Cape, South Africa ISMMART GROUP OF INDUSTRIES Full time

    Experience: 8-10 years of experience in IT roles, with 6 years in a leadership or directorial capacity in the (E-Commerce Industry).Requirement: Applicant must be a local or having work permit.We are seeking a visionary and experienced professional to join our team as the Director of IT in the fast-paced and innovative field of e-commerce. As the Director of...