International Sales Manager

2 weeks ago

Parktown North, Gauteng, South Africa HotelJobs Full time
Building and maintaining relationships with Key Accounts based in the allocated international regions.

  • International Sales Strategy develop a strategy for each Key Account to grow their business with us.
  • Keep up to date with markets/ movements/ changes/ challenges/ opportunities and communicate back to the sales team.
  • Monitor bookings per property to identify any decrease/increase in business per property and react accordingly.
  • Connect and build relationships with other International and Domestic sales managers gather market intel from them and feedback to the sales team.
  • Keep database up to date, relevant information per account, consultant information, contract database with correct contacts for distribution.
  • Product updates, queries, opportunities, building relationships and Product Training.
  • Setting up of site inspections for international agents and hosting. Follow up of site inspection resulting in increased revenue.
  • Daily Reservations follow up (international agents).
  • Leads management (investigation, database update and assign to agent category).
  • Group enquiry management.
  • Guest complaints in conjunction with Property and Domestic Sales Manager responsible for the local account involved.
  • International brochure features.
  • Contributing towards the establishment of an annual Sales Plan in coordination with the company's Business Plan and providing quarterly updates.
  • Sales trips to International markets you are responsible for. Preparation of these trips, flights, accommodation, transfers, car hire and appointments and post trip follow up.
  • Preparing presentations to current international operators.
  • Achieving Accommodation Revenue Budgets per property.
  • Maintaining expenditure budget and saving costs where possible.
  • Attending various meeting, sales connect, post trip feedback and other relevant meetings. For these meetings preparing feedback and actions.
  • Coordinating the sales effort with other departments including marketing, reservations, and finance.
  • Attending tradeshows setting up of appointments and follow up from these meetings.
  • Special project management.

Requirements:

  • Grade 12 essential, Degree/Diploma in Sales Management or similar advantageous.
  • Minimum of 5 years hospitality experience; 3 years sales experience advantageous.
  • Sound knowledge of MS Office Suite essential.
  • Valid Code 08 driver's license and own reliable transport.
  • Sound product and market knowledge essential.
  • Excellent attention to detail, excellent hygiene principles.
  • Excellent communication skills (written and verbal), practicing honest communication.
  • Team player with positive attitude, enthusiasm, and emotional control.
  • Excellent time management and selfdiscipline, interpersonal & problemsolving skills.
  • Proactive, use initiative and creative flair when required.
  • Committed and loyal, adaptable, and flexible.
  • Must work accurately under pressure.
  • People skills tolerance, patience, and care.
  • Leadership skills with passion for development and skills transfer.

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