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Internal Sales Campaign Specialist
2 weeks ago
Job Advert Summary:
To be responsible for supporting the sales area by managing campaigns and the growth thereof.
Therefore, the successful campaign specialist will develop and execute an integrated plan that addresses capacity and planning for the sales area.
This person will also fulfil the role of coaching consultants on systems.We are looking for a person that we can trust with autonomy with ownership to achieve objectives set out for them.
Minimum Requirements:
Education:
- Relevant post graduate tertiary qualification
Experience:
- 3 to 5 years direct sales experience within the Financial Services Short Term Insurance
Competencies:
- Campaign management
- Excellent verbal, presentation, and written skills
- Conflict Handling
- Influencing and working with people
- Operational Management
- Coping with pressure and setbacks
Duties and Responsibilities:
- Based on a received campaign proposal/instruction, assess the campaign requirements received from relevant business area to understand the impact and feasibility of new campaigns.
- Ensure stakeholder approval for campaign goahead by obtaining relevant sign off in order to proceed with implementation.
- Ensure that campaigns/pipelines are manged on a hourly, daytoday basis.
- Ensure that campaigns/pipelines are up to date and deals are moved timelessly.
- Planning and driving the implementation of campaigns that drive business growth.
- Conceptualise and managing campaigns through effective targeting and renaturing.
- Provide daily, weekly, monthly updated on leads.
- Checking quotes and discounting quotes daily.
- Continuous monitoring of campaign effectiveness.
- Actively engage with internal stakeholders.
- Optimising campaigns and sett campaign objectives.
- Tracking CRM (Hubspot) activity to ensure optimal leads volumes are delivered and worked.
- Reporting effectively, indepth, and accurately on campaign performance
Risk and Control Objective
- Allocate duties to team members in order to achieve operational targets, including prioritization and staff scheduling.
- Based on gaps identified, motivate requests to have additional resources
Stakeholder Management
- Build and maintain relationships with stakeholders by meeting with them on a regular basis.
- Address any concerns and issues with stakeholders regarding TAT
- Gaps and put the plan in place for implementation in order to improve call centre service delivery
- Identify and engage with the key role players within the sales area
Reporting
- Ensure we receive regular MI reports from suppliers and distribute to stakeholders to keep them informed of campaign results.
- Monthly reporting on leads, quotes and discounts
- Make recommendations for productivity or process enhancement to reporting Line.
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