Restaurant Operator

2 weeks ago

Pretoria, Gauteng, South Africa RPS (Restaurant People Solutions) Full time

A consortium consisting of a few restaurants in the Gauteng area is seeking 2 restaurant operators (restaurant managers) to join its expanding team to run 2 seperate restaurants in the Gauteng area.

This person will be in charge of the day to day operations in the restaurant which will include the following:
The Operator is responsible to ensure that the day to day business is conducted effectively at the restaurant which includes the following responsibilities:
Timeous arrival at the shop before all employees arrive on a daily basis and conclude the following checks

BACK OF HOUSE CHECKS

  • Temperature checks
  • Gas meter readings (previous vs current)
  • Daily water meter readings
  • Conduct daily maintenance walkthroughs (ensure all equipment is up and running and that there are no faults)
  • Proceed to check stock
  • Proceed to check the daily prep sheets and compare with actuals. Correlate with what is required in the sections.
  • Check on perishables to ensure that all are fresh especially in the sushi bar

FRONT OF HOUSE CHECKS

  • Check up on variances (shortages / overs and unders)
  • Check on cash ups (check if cash / card balances / voids / slips)
  • Check on fruits that need to be issued.
  • Check that all is in order in all sections and take the necessary action to resolve any issues (maintenance / hygiene)
  • Open the restaurant for trading daily.

PRE-PLANNING

  • Draft up employee shift rosters for back of house and front of house along with the assistance of the General Manager, which is signed off and approved by the Operator.
  • Facilitate stock orders where required.
  • Ensure that in the event where the shop reaches peak, that adequate employees are allocated to work and that stock is in order to accommodate capacity business.

FINANCIAL RESPONSIBILITIES

  • Sign off and approval of daily payment schedules.
  • Sign off and approval of daily waiters tip calculations.
  • Sign off and approval of monthly payroll.
  • Reconciliation of bank statements and payments.
  • Daily release of payments from the Bank.
  • Weekly reporting of payments to Reinhardt Paulssen
  • Preparation of weekly cash collections as well as packing thereof in a tidy manner.
  • Exporting of invoices on the payment schedule which includes checking of invoices as well as releasing of payments on the bank.

EMPLOYEE RELATED RESPONSIBILITIES

  • Sign off and approval of any new employees along with the assistance of the General Manager.
  • Provide daily on the job training as well as assist with employee upskilling.
  • Facilitate the necessary IR processes such as disciplinary hearings, grievances, issuing of formal discipline in the form of warnings and suspensions.
  • Monitor employee attendance and pull monthly attendance registers to be shared with payroll by the 20th of each recurring month.
  • Monitoring of employee leave as well as the requisite approval / decline of leave requests during offpeak and peak months.
  • Devise employee incentives to drive outstanding performance as well as payment thereof.

STOCK & FOOD COST RESPONSIBILITIES

  • Conduct a full stock take monthly.
  • Assist and approve with the necessary ordering of new stock required.
  • Elimination of any wastages and driving food cost down as far as possible.

GENERAL RESPONSIBILITIES

  • Ensure that all operations in the shop are in accordance with franchise standards.
  • Implement the necessary hygiene practices to ensure that the restaurant adheres to the strictest of hygiene standards.
  • Participation in weekly employee vibe meetings.
  • Conduct weekly management meetings.
  • Coordinate the necessary booking schedules with all departments in the restaurant to ensure that any such bookings are planned and accommodated for.
  • Oversee daily prep sheets and checklists and ensure strict adherence to such.
  • Facilitate Marketing correspondence and implementation thereof.
  • Ensure that all equipment in the restaurant is working and if necessary, book the required maintenance for faulty equipment.
  • Sourcing of new suppliers as well as liaison with current suppliers regarding price negotiations on a group level.

CUSTOMER FACING RESPONSIBILITIES

  • Conduct regular floor walks around the restaurant to ensure that all departments are running effectively.
  • Engage with customers and deal directly with customer compliments, complaints and queries.

Salary:
R34, R40,000.00 per month

Ability to commute/relocate:

  • Pretoria, Gauteng: Reliably commute or planning to relocate before starting work (required)

Experience:

Restaurant Management: 4 years (required)

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