Restaurant Supervisor

2 weeks ago

Pretoria, Gauteng, South Africa Measured Ability Group Holdings Full time

South Africa - Gauteng

, Tshwane (Pretoria / Shoshanguve / Bronkhorstspruit)

  • R R 16000 Monthly

Our client in Lynnwood Pretoria is looking for an

experienced

Restaurant Supervisor to join their team.


As Restaurant Supervisor, you are responsible for overseeing the efficient running and profitability of restaurants to ensure restaurants run smoothly, superb customer experience, customer orders are expedited, and maintain good working relationships with suppliers.

You are also required to train and supervise restaurant staff, ensure compliance with food health & safety regulations, and resolve customer complaints.

Furthermore, you should also be able to identify ways to decrease the restaurant's operational costs.

 Ensure your personal upskilling and growth through participating in personal development activities.

 Ensure participation in yearly performance appraisals.

 Ensure that all legislative and operational training is conducted in line with group requirements and/or training department directives.

Financial

 Assist with the execution of all administrative tasks including but not limited to:

  • Budget preparation
  • Midmonth and monthend preparation
  • Financial year end preparation
 Ensure that all internal control measures are in place, maintained and adhered to at all times.

 As a management / leadership team you will be required to achieve the budgeted food, beverage and vending revenue.

 As part of the management / leadership team you will be required to monitor and follow up on all applicable expenditure, so as to ensure that expenditure remains within budget and that the stipulated cost percentages are achieved.

People & Development

 Ensure that all HR related actions comply with company rules and policies.

 Maintain sound industrial relations (IR).

 Ensure that all shifts are manned and recorded in line with group requirements and to facilitate the smooth running of payroll.

Operational

 Ensure that all documentation and correspondence is processed, stored and archived effectively in line with the group's audit requirements and/or statutory requirements.

 Ensure that the brand standards per brand and for the group, as applicable are maintained to ensure consistency and continuity.

 Ensure that all Disaster Management, Health and Safety requirements are adhered to at all times.

 Ensure that all operating equipment is utilised correctly.

 To always be on the lookout for and be aware of any enhancements that could improve product offering, service delivery, productivity and efficiencies and to communicate such

Service

 Initiate, build, grow and nurture excellent professional relationships with all internal and external stakeholders.

 Ensure that the highest level of cleanliness, presentation and service are extended to every internal and external customer.

Requirements:

  • Grade 12 / Equivalent.
  • National Certificate (Vocational): Hospitality (NQF Level 4, SAQA registered) / CATHSSETA Professional Cookery (NQF Level 4, SAQA registered) has obtained some form of recognised culinary qualification. Higher Certificate in Food & Beverage Operations Management (NQF Level 5) advantageous. Culinary related Diploma is advantageous.
  • Computer literacy is essential particularly with a proficiency in Microsoft Office.
  • Applicant must have 5 years kitchen / restaurant experience.
  • Client service experience is essential.

For more information please contact:
**Michelle

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