PMO Reporting Analyst

2 weeks ago

Cape Town, Western Cape, South Africa Collinson Full time

Permanent

Cape Town - Hybrid

Collinson Group is a global leader in driving loyalty and engagement for many of the world's largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits and Insurance.

The group provides unrivalled insight and expertise around affluent consumers and frequent travellers, creating and delivering products and services now accessible to over 400m end consumers.

We have more than 25 years' experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,800 people.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include: Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 colleagues globally.

Purpose of the job

As the Portfolio Reporting Analyst, you will support teams and stakeholders with the execution of the management reporting framework, approach, standards and processes for all projects and programmes across the portfolio. Your primary responsibility will be to provide accurate and reliable reports that depict the progress across the Product and Innovation portfolio of projects, including status, activities, challenges and key decisions needed.

Key Responsibilities

Generate reports and manage report templates

•Collects, organizes, and compiles data into a series of reports that are distributed on a timely basis to the P&I leadership and SLT

•Develop and maintain reporting templates and dashboards

•Recommends effective ways of structuring the data in different views to enable leadership strategic decision making

•Monitor report completion for accuracy and consistency of data

•Support Product & Innovation leadership with the preparation of updates and management reporting packs

Build relationships and collaboration

•Build strong relationships with portfolio and product stakeholders across P&I in order to create timely and accurate reports

•Supporting product and project managers in the execution of projects by providing data-driven insights and recommendations.

Data and analytics

•Analysing Product portfolios to identify trends, risks, and opportunities for improvement.

•Simplifies the reports landscape by reviewing usage for existing ones and makes decommissioning recommendations.

Training and Support

•Provide guidance and support to teams on how to efficiently make use of existing reports, apply filters, and slice the data.

•Provide education and best practices recommendations to teams on creation of new reports.

Knowledge, skills and experience required


• Experience in a PMO portfolio reporting role


•Excellent verbal and written skills and ability to edit text into concise language appropriate for reports and presentations

•Excellent organizational skills and ability to deliver reports according to requirements and strict deadlines.

•Strong skills in graphical presentation of data with specific knowledge of and experience with databases; computer skills (Word, Excel, Microsoft Publisher, PowerPoint, etc.).

•Proficiency in agile project and road-mapping management tools such as JIRA and Aha, with the ability to leverage data and analytics for decision-making.

•Capacity to working both individually and as part of a team.

•Ability to multi-task, prioritize, and solve problems.

•Ability to work effectively with a group of global stakeholders

•You have experience of working across a variety of change initiatives e.g. IT, Business Change, programmes and projects, product teams, agile and waterfall

•Preferably, understands agile principles and methodologies.

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