Customer Service Advisor

2 weeks ago


Jet Park, Gauteng, South Africa Bell Equipment Full time

DUTIES:

  • Determines opportunities to engage with stakeholders on provision of additional services (include repairs), by analysing and acting on telematics and organizational data provided.
  • Analyse machine fault codes to identify proactive machine maintenance or repairs.
  • Provides indepth information about available parts and service options to stakeholders, leveraging indepth and technical understanding of Bell's products and services.
  • Advises stakeholders on warranty protections with intention of upselling Warranty, Service Agreements, Care Packages, etc.
  • Generate and distribute quotes to customers, followup, providing feedback with intention to close sale.
  • Coordinate and liaise with workshop administrators (CSC) to book services/repairs on behalf of customers.
  • Develop, build, and maintain positive stakeholder relationships to ensure repeat business.
  • Responsible for preparing technical and administrative reports to track opportunities, conversion rates, etc.

SKILLS:

  • Excellent Microsoft Office and Web Browser skills
  • Excellent customer service, interpersonal, and communication skills.
  • Strong Organisational, decision making and problemsolving skills
  • Good organisational skills with the ability to prioritise tasks effectively

REQUIREMENTS:

  • Must have Matric
  • Technical mechanical certification (advantageous)
  • Minimum of 5 years' working as parts salesman in earthmoving machines industry.
  • Understanding of ERP System SAP
  • Working experience/knowledge within Bell (highly advantageous)
  • Proficient in MS Office products.
  • Must have a strong understanding of earthmoving technology
  • Good communication and report writing skills
  • Attention to detail and accurate
  • Customer focused
  • Deadline driven
  • Trustworthy and Reliable,
  • Team player
**IF YOU HAVE NOT HAD A RESPONSE TO YOUR APPLICATION WITHIN 4 WEEKS OF THE CLOSING DATE, PLEASE ACCEPT THAT YOUR APPLICATION HAS BEEN UNSUCCESSFUL.
  • Service Administrator

    2 weeks ago


    Jet Park, Gauteng, South Africa Job Masters Full time

    Service Administrator - Mechanical Equipment Supplier - Jet ParkTo provide administrative support to the Service departmentsJob description:Compiling Service and workshop quotations and confirming that all necessary details are available and correct before processing the request.Obtaining orders for service from Customers when required.Following up on all...


  • Jet Park, Gauteng, South Africa Brambles Group Full time

    CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more...


  • Jet Park, Gauteng, South Africa Sumitomo Rubber Industries Full time

    CUSTOMER CARE CONSULTANT GAUTENGMaintain the Customer Services function at the branch, responsible for assisting customers with Technical related queries and technical tyre information. Analysis of tyre failures and assigning the correct failure code, including evaluating claim tyres from dealers/customers, addressing customer complaints providing feedback...


  • Jet Park, Gauteng, South Africa DOCKLEVELLER SUPPLIES Full time

    Service ManagerJet ParkA busy manufacturing company seeks to employ a service, maintenance and installation manager to run a busy department.Successful applicant would require the following:A technical background Literacy in Excell and outlook Experience managing and scheduling service and installation teams Experience dealing directly with customers and...

  • Financial Advisor

    2 weeks ago


    Kempton Park, Gauteng, South Africa Scholtz Partners International (Pty) Ltd Full time

    Title: Financial AdvisorLocation: Remote, Kempton ParkSalary: Commission + BenefitsOur Client is a short-term broking business that focuses on providing insurance and risk advisory services to corporate and commercial enterprises, as well as offering personal insurance to individuals.Requirements: Must have RE5 and grade 1 Must have a clean ITC record Class...

  • Financial Advisor

    2 weeks ago


    Kempton Park, Gauteng, South Africa SPINT Full time

    Our client is a short-term broking business that focuses on providing insurance and risk advisory services to corporate and commercial enterprises, as well as offering personal insurance to individuals.Requirements: Must have RE5 and Grade 1 Minimum 2 years' experience as a Financial Advisor Self motivated and driven individual Goal Orientated Must have a...


  • Kempton Park, Gauteng, South Africa Dante Personnel Full time

    Gauteng, Kempton ParkCUSTOMER SERVICE MANAGER - INSURANCERNEGKEMPTON PARK BASEDMinimum requirements: Diploma in Psychology/customer service; Registered Debt Counsellor Successful track record in customer service, five years in the industry or related field CUSTOMER SERVICE, QUALITY ASSURANCE, ADMINISTRATION AND PEOPLE MANAGEMENTDante...


  • Kempton Park, Gauteng, South Africa HR Guy Full time

    Technical Sales Advisor / Product Specialist - Cleaning & Hygiene KZNService Clients demonstrating, marketing and promoting Cleaning and hygiene products for theFeed, livestock and food industries.Animal feed mills and associated industry. Livestock operations including dairy farms, poultry and pigs. Abattoirs and food processing plants.Maintain & expand...


  • Kempton Park, Gauteng, South Africa FlySafair Full time

    Safair Operations, operating as FlySafair, has a vacancy for a Customer Service Agent at our base in OR Tambo International Airport.The successful applicant will report to the Manager: Base Airport.RESPONSIBILITIES: Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as...


  • Kempton Park, Gauteng, South Africa SAFAIR OPERATIONS Full time

    RESPONSIBILITIES:Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required;Assist customers when there are flight disruptions and/or cancellations;Handle and safeguard of confidential information;Address any complaints in a professional and timeous...

  • Head of Debtors

    2 weeks ago


    Jet Park, Gauteng, South Africa Smith Garb Full time

    Gauteng, Isando / Jet Park R R Annually Cost To Company (Medical Aid and Pension Fund)REQUIRED MINIMUM QUALIFICATION and WORK EXPERIENCE:A relevant financial degree / diploma / credit qualification- Minimum 5 years head of debtors and strong management experience- Minimum of 5 years experience in debtors finance and CGIC. Sound knowledge of sound Financial...


  • Kempton Park, Gauteng, South Africa FlySafair Full time

    Gauteng, Kempton ParkSafair Operations, operating as FlySafair has a vacancy for a Customer Service Supervisor at our O.RTambo International Airport base. The successful applicant will report to the Manager Airport.RESPONSIBILITIES: Assisting passengers with ticket sales, bookings andflight changes; Dealing with problems such as delays, cancellations etc.;...


  • Kempton Park, Gauteng, South Africa Signa Group Full time

    MAIN JOB PURPOSEThe Customer Service Agent's primary role is to manage and maintain accurate data on B1SA's Master Databases by ensuring that B1SA's client's supplier information is captured accurately and is complete.QUALIFICATIONS & EXPERIENCE Matric Certificate Proficient in Microsoft Office (added advantage) Proficient in English At least oneyear...


  • Kempton Park, Gauteng, South Africa Frank Consult Full time

    Our client, a leading provider of cleaning and hygiene products tailored for the food industry, is seeking a Technical Sales Advisor to join their team. With a focus on quality and innovation, our client offers a range of detergents and disinfectants designed specifically for use in abattoirs, food processing plants, dairy processing, ice cream plants,...


  • Kempton Park, Gauteng, South Africa Safair Operations Full time

    RESPONSIBILITIES:***- Assist passengers with ticket sales, bookings and flight changes including explaining rules terms and conditions, regulations and procedures as required;***: - Manage flight delays and or cancellations;***: - Handle and safeguard of confidential information.***REQUIREMENTS:***- Punctual;***: - Excellent understanding of delivering great...


  • Kempton Park, Gauteng, South Africa Safair Operations Full time

    RESPONSIBILITIES:- Assist passengers with ticket sales, bookings and flight changes including explaining rules terms and conditions, regulations and procedures as required;:Manage flight delays and or cancellations;:- Handle and safeguard of confidential information.***REQUIREMENTS: Grade 12;:- Airport experience and ticket sales within an aviation...


  • Kempton Park, Gauteng, South Africa FlySafair Full time

    Gauteng, Kempton Park- (Market related)Safair Operations, operating as FlySafair, has a vacancy for a Customer Service Agent at our base in OR Tambo International Airport. The successful applicant will report to the Airport Manager.RESPONSIBILITIES: Assist passengers with ticket sales, bookings and flight changes including explaining rules terms and...


  • Kempton Park, Gauteng, South Africa Managed People Solutions Full time

    Managed People Solutions is looking to hire a Technical Sales Advisor for their client in the manufacturing industry based in Chloorkop, Kempton Park.Key responsibilities: Be highly conversant and professional in all technical and conceptual aspects of all products Analyse customer needs, recommend suitable products, provide advice, and effectively answer...


  • Auckland Park, Gauteng, South Africa Upmarket Virtual Solutions Full time

    Job Type:Full-time, rotational shifts (to accommodate 24-hour convenience store trading)Report to: Store ManagerWorking Hours:Rotational shifts 4 days/week, 12-hour shiftsThe Employer:The Role:The primary role is toassist customers in the store check-out process while efficiently managing customer queries and complaints. Excellent customer service delivery,...

  • Legal Advisor

    2 weeks ago


    Kempton Park, Gauteng, South Africa Dante Personnel Full time

    Gauteng, Kempton Park R52 000 ctc per month (Negotiable)Our global capital goods client, specializing in equipment and services for Agriculture and Construction, is looking for a Legal Advisor to join their dynamic team The Company is looking for a professional, dynamic, knowledgeable, experienced, organized, admin driven and energetic Legal Advisor to...