Senior Professional Officer

2 weeks ago

Cape Town, Western Cape, South Africa City of Cape Town Full time

ELIGIBILITY

CLOSING DATE

REFERENCE NUMBER
CS 95/24 ext

SALARY

TCOE Salary:
R p.a

DEPARTMENT
Human Resources

DIRECTORATE
CORPORATE SERVICES Senior Professional Officer - EAP

Requirements:

  • Master's Degree in Social Work, Employee Assistance
Programme or Behavioural Science

  • Minimum of 5 years' relevant experience
  • Registration with relevant professional council (Registration
includes SACSSP, HCPSA)

  • Knowledge of the relevant Acts and Regulations pertaining
to the job

  • Computer Literacy
  • Physically fit
  • Valid Code EB driver's license
Key Performance Areas

  • Maintain and implement policy and practice associated
with operational plans

  • Provide regular and effective advanced level psychosocial
services of a curative nature through clinical counselling,

referrals and provide restorative and aftercare to

employees

  • Conduct needs assessments, research, surveys and audits
to further determine future trends

  • Provide specific and specialised interventions to address
psycho-social related issues through information sessions

and training interventions, awareness promotion sessions

and manage such events

  • Build and maintain relationships with key stakeholders,
managers and service providers

  • Draft highlevel correspondence and reports to provide
information and resolve queries

  • Collate and interpret statistics and the submission of
high-level reports

  • Provide research opportunity and the monitoring of
service effectiveness

  • Provide consultation to organisational management
  • Coordinate and supervise peer support / para
professionals and student interns

  • Ensure coordination and reporting of management
information

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