Internal Sales Representative

2 weeks ago


Jet Park, Gauteng, South Africa Safe Top (PTY) Ltd Full time

JOB SPECIFICATION - INTERNAL SALES CONSULTANT


Safe Top is one of South Africa's largest suppliers of fasteners and hardware products and operates from three distribution centres located in Cape Town, Johannesburg, and Durban.

Safe Top has over 4000 products readily available in our warehouses suitable for Bulk Distribution.

We are currently recruiting for an experienced
Internal Sales Consultant to join our Sales Team in
Johannesburg to service the needs of our existing clients, respond to new sales enquiries and to support the activities of the External Sales Team.


EDUCATION NEEDED:
Grade 12

EXPERIENCE:
Minimum of 3 years Internal Sales in the fastener industry

SALARY:
Market Related

START DATE:1 March 2023

REPORTING TO:
General Manager

PERSONAL ATTRIBUTES & REQUIREMENTS:

Proficient in Microsoft Office package

Fluent in English and Afrikaans

Excellent verbal and written communication

Prompt and professional manner in dealing with customers

Upselling and Suggestive selling techniques

Effective Listener

Time Management - must be able to multitask

Effective negotiator

Must enjoy challenges

Solutions driven

Highly Organized

Must be able to work under pressure

Quick Thinker

Problem Solver

Positive Attitude

Respectable

Trustworthy

Honesty and Integrity

Attention to Detail

Goal Driven

Team Player

MAIN KPI'S FOR THIS ROLE
To service and sell to the needs of existing customers

To support the activities of the external sales team

To provide competitive and accurate quotations to customers as per company lead times

To provide timeous feedback to customers with regards to their orders

Sourcing of new sales opportunities for the branch on inbound leads and following up thereof

Process orders accurately in a timely manner on Syspro

Securing Sales and ensure monthly targets set are achieved

Respond timeously to new Sales inquiries

Respond swiftly and courteously to customer complaints and enquires

Amending of orders on request from Customers

Route potential opportunities to the appropriate Sales Representative for further development and closure

Assist Credit Controller on keeping customers current on collection

Provide delivery instructions to dispatch

Liaise with Stock Administrator with regards to back order and ETA

Upkeep of all internal records and customer database

Build rapport with customers through friendly, engaging communication

Develop and maintain effective and professional sound customer relationships

Conduct product training and demonstrating of products to customers



CLOSING DATE:
Friday, 10th of February 2023

Safe Top (Pty) Ltd is an Equal Opportunity Employer. The appointment will be made in line with Safe Top's Employment Equity Plan and Policy.

Salary:
Up to R15,000.00 per month

Ability to commute/relocate:

  • Jet Park, Gauteng: Reliably commute or planning to relocate before starting work (required)

Experience:

Internal Sales: 3 years (required)

Application Deadline: 2023/02/28

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