![South Point Management Services (Pty) Ltd.](https://media.trabajo.org/img/noimg.jpg)
Junior Facilities Manager
2 weeks ago
GENERAL PURPOSE
The Facilities Manager has accountability for the day-to-day facilities management service delivering customer support for a Customer-Centric Environment for the assets allocated by the Company.
The extent of the service covers all accommodation types (student, tenants and commercial) within the allocated building space including technical infrastructure.
The individual will be a highly motivated people manager capable of driving a high-performance team and maintaining an approach of continuous development towards the delivery of the services, including the management of performance and service standards.
- customer service,- operations,
- finance,
- technical,
- soft service maintenance,
- security,
- IT
- project management.
RESPONSIBILITIES
Customer Service
- A high level of customer satisfaction is attained in all engagements. Interaction with customers on all aspects of their occupancy.
- Complaints and noncompliance to Code of Conduct are noted and communicated immediately to customer services for resolution.
Customer Service
- Feedback is provided timeously to the person who raised the request.
- A high level of customer satisfaction is attained in all engagements.
- Interaction with customers on all aspects of their occupancy.
- Complaints and noncompliance to Code of Conduct are noted and communicated immediately to customer services for resolution.
- Manage the Access Procedures of SP Management on tenant process, (key barrels in building in particular during shut down period)
Operations and Asset Management
- Checklists on the FM Tool Set are completed in full and on time.
- Maintenance issues are logged proactively and reported within SLA time frame
- Followups are conducted regularly and escalated to the Facility Manager if not concluded within the repair time frame
- Maintenance staff are not left unattended when working in occupied flats (with absent tenants)
- All maintenance jobs are completed as assigned in the most efficient manner and closed off on the FM tool set.
- Monitor and confirm availability of mechanical, electrical and fire systems, logging jobs to correct any work identified, thereby informing the maintenance team.
- Ensure all preventative maintenance tasks are complete, sign off on acceptable delivery performed by maintenance team or vendors.
- Ensuring all asset registers for the allocated building, including storerooms, are current at any given time. Any shortage or over stock noted with FM.
- Ensure both hot and coldwater provision in the allocated buildings meet user requirements, proactive resolution on issues noted.
- Participate and deliver the process deliverables for the Vacate and Intake seasons for students.
- Ensure all reporting on Vacate and Intake are completed on the day of occurrence, noting excessive wear and abuse to the FM/SFM on the same day.
Health and Safety
- Checklists are completed in full and on time on the FM Tool Set.
- Fire, Health and Safety issues are reported, captured and tracked to resolution as per SP FM Tool Set.
- Followups are completed daily, and issues escalated to the Facility Manager / HSE Manager with no surprises and meeting of committed delivery timeframe Soft Service Delivery
- Building Soft services are provided as per Soft Services Service Level Agreement.
- Substandard service delivery is resolved with the service provider and documented for review with the Facility Manage
Soft Service Delivery
- Building Soft services are provided as per Soft Services Service Level Agreement.
- Substandard service delivery is resolved with the service provider and documented for review with the Facility Manage
- Customers are engaged and updated on queries logged
Utilities
- Track and report on excessive consumption of main water and electrical meters daily
- Ensure operation of timers controlling utilities reporting any problems for same day resolution
- Track and ensure all commercial tenants' consumption is not excessive and advise out of normal usage to FM
- Ensure all building internal and external lighting is fully operational Security Oversight
- FDO's are present and at designated points.
- Logbooks are complete and risks advised to FDO and Facility Manager.
- Security incidents are reported, and resolution obtained with FDO Management and Contact Centre.
- Confirm operation and availability of the security systems.
- No unauthorised access is granted.
- All keys and other access tools are accounted for per SP Processes
- Investigations are resolved and feedback is provided to relevant stakeholders Reporting
- Communicate building issues to population as and when required.
- Daily, Weekly and Monthly reports are completed in full and on time with any issues noted raised to the attention of the FM/SFM/MM/TM as required.
- Vendor compliance to HSE and substandard service delivery are logged with the FM/SFM/TM team leads via the FM Tool Set to li
-
Junior/ Senior Facilities Manager
2 weeks ago
Johannesburg, Gauteng, South Africa KKL Solutions Full timeJob TittleJunior/ Senior Facilities ManagerFacilities Manager responsibilities include: Planning and coordinating all installations and refurbishments Managing the upkeep of equipment and supplies to meet health and safety standards Inspecting buildings' structures to determine the need for repairs or renovationsJob briefWe are looking for an experienced...
-
Facilities Manager
2 weeks ago
Johannesburg, Gauteng, South Africa RPO Recruitment Full timeRPO Recruitment is a leading recruitment agency specializing in finding top talent for our clients. We are currently seeking a Facilities Manager to join our client's team. As a Facilities Manager, you will be responsible for the overall maintenance and management of our client's facilities, ensuring they meet regulatory standards and provide a safe and...
-
Facilities Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Anova Health Institute NPC Full timeAnova is an NGO that empowers people and changes lives. Good health and quality of life is what motivates us to provide healthcare solutions and support for those who need it most._Key duties and responsibilities:Facilities and Maintenance Create a suitable environment for the purpose and needs of the facilities such as offices and office buildings. Develop...
-
Facilities Manager
2 weeks ago
Johannesburg, Gauteng, South Africa FOUR POINT 0 Full timeRenewable Energy company is looking for Facilities Manager to join their vibrant team.The Facilities Manager is responsible for drawing up building maintenance and facilities management plans, including a cost-effective budget, and to implement these plans within budget. To maintain the portfolio of buildings, managing employees, scheduling, and arranging...
-
Facilities Manager
2 weeks ago
Johannesburg, Gauteng, South Africa KERRIDGE COMMERCIAL SYSTEMS CORP Full timeA market leader in the development and provision of trading and financial solutions for specialist Distribution, Wholesale, Merchant, Retail industry sectors and organisations with 'point-of-sale' showrooms and warehouses currently has a position available for a Marketing Manager to lead the marketing for the business.The company is looking for an...
-
Facilities Manager
2 weeks ago
Johannesburg, Gauteng, South Africa FOUR POINT 0 Full timeThe Facilities Manager is responsible for drawing up building maintenance and facilities management plans, including a cost-effective budget, and to implement these plans within budget. To maintain the portfolio of buildings, managing employees, scheduling, and arranging repairs, waste reduction improvement and safety inspections.Responsibilities: ...
-
Facilities Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Freedom Won (Pty) Ltd Full timeTheFacilities Manager is responsible for drawing up building maintenance and facilities management plans, including a cost-effective budget, and to implement these plans within budget. To maintain the portfolio of buildings, managing employees, scheduling, and arranging repairs, waste reduction improvement and safety inspections.Reporting to the General...
-
Facilities Manager
2 weeks ago
Johannesburg, Gauteng, South Africa The Capital Hotels & Apartments Full timeThe Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of...
-
Operations Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Bidvest Facilities Management Full timeROLE PURPOSETo implement and manage an integrated Facilities Management solution for Clients within the region of responsibility in accordance with the SLA.MAIN OUTPUTS Responsible for driving integrated Facilities Management (FM) services and strategy for the Client Ensure delivery of efficient FM service as outlined in the Service Level Agreement (SLA)...
-
Facility Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Crown National Full timeProperty and Facility Manager for a construction and management firm. Facilities Management & Project Management experience essential Corporate and retail experience necessaryFacilities Management: Overseeing the installations of electrical, plumbing and solar installations Facilitated various Tenant queries, in accordance with Lease Agreement BO/Handovers,...
-
Facilities Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Tree of New Beginnings Full timeRoles and ResponsibilitiesThe Facilities Manager has accountability for the day-to-day facilities management service delivering customer support for a Customer-Centric Environment for the assets allocated by the Company. The extent of the service covers all accommodation types (student, tenants and commercial) within the allocated building space including...
-
Facilities Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Heineken Full timeWe Go Places How about you?Immediate Superior: Head of Shared ServicesLocation: Preferably GautengFunction: Shared ServicesSub Function:Facilites / Office ServicesType of Contract: PermanentReference Number: 106308Closing Date: 26/03/2024The Facilities Manager role is crucial for ensuring the smooth and efficient operation of office services, supporting the...
-
General Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Bidvest Facilities Management Full timeBrief Role DescriptionTo obtain the required profit contribution By Managing Staff, Establishing & Accomplishing Business Objectives & Ensuring Compliance with Service Level Agreements (SLAs)Takes full accountability to ensure that all strategic, critical & other facilities as defined by the Customer meet business as well as contractual needs. Takes full...
-
Facilities and Administrator Manager
2 weeks ago
Johannesburg, Gauteng, South Africa CME Recruitment Full timeWe are hiring Facilities and Admin Manager for a leading media group.The incumbent is responsible for the efficient and effective management, co-ordination and maintenance of all allocated facilities, tenants and suppliers as well as general office administrative responsibilities to ensure the health and safety of the all work spaces/facilities and building...
-
Facilities Manager
2 weeks ago
Johannesburg, Gauteng, South Africa TotalEnergies Full timeGeneral Services, Hyg Saf Sec Societal Env Qual, Maintenance / Inspection / Technology JOHANNESBURG-BIERMANN AV(ZAF) South Africa As a Facilities Manager, you will be responsible for the following activities:Ensure that the Head Office is in compliance with Occupational health requirements including the OHS ACT Relations management Team leader for Fire...
-
Facility Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Buffalo International Logistics Full timeRequirements: Matric 6 years in the Industry 4 years experience as a Manager Proficiency with repair tools and techniques Great time management, organization and prioritization abilities Excellent verbal and written communication skills Excellent organizational and leadership skills Good analytical/critical thinkingResponsibilities Plan and coordinate all...
-
Facilities Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Mass Staffing Projects Full timeLooking for your dream career? We got you A well-established logistics company is looking for a Facilities Manager to join their team in Johannesburg.Requirements: Matric Degree / Diploma in Warehousing. Warehouse industry experience Managed a team of people SAP System experience
-
Facilities and Administration Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Believe Resourcing Full timeFacilities and Administration ManagerJohannesburg NorthR767 259,84 per annum - negotiableOur Client:The group's main asset is a controlling stake in the South African-based media group, They have a number of core assets in the television and radio broadcasting sector, with additional assets in the content, properties, and facilities sectors.Our client...
-
Facilities Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Nedbank Full timeJob Family- Administration, Operations and Facilities Career Stream Facilities Leadership Pipeline Manage OthersJob Purpose To manage a mini portfolio of properties; one property or a specific facilities management function within a property in order to ensure delivery of facilities management services to the portfolio or property and the clients in support...
-
Facilities Manager
2 weeks ago
Johannesburg, Gauteng, South Africa JLL Full timeKey Responsibilities: Manage and provide leadership to a team of technicians, and support staff. Set performance standards, conduct regular performance reviews, and coach team members for professional development. Foster a high-performance culture that promotes teamwork, accountability, and effective communication. Develop and manage budgets for the site,...