HR Consultant

2 weeks ago


Midrand, Gauteng, South Africa The Foschini Group Full time

Job ID:16246
Position Type:
Full-Time
Job Function:Human Resources & Training
Workplace Type:Head Office
Division:TFG Human Resources
Province:Gauteng
Location:Johannesburg North
Suburb:Midrand (Midrand)Position Description:

The HR Services Consultant is responsible for offering front-line HR consultation and advice across all HR disciplines within HR Shared Services.

This includes ensuring the provision of an excellent experience for employees across all TFG divisions/brands. This role will interface with Line Managers, employees as well as external stakeholders.

As the HR Consultant, your responsibilities will be to:

  • Deliver efficient first-time call resolution while providing an all-round superior service and excellent employee experience
  • Provide employee relations advice and support
  • Provide support and advice related to, among others:
  • Talent Acquisition
  • Employee Relations
  • Training and Development
  • Performance and Transformation
  • OD and Reward
  • Maintain and ensure adherence to agreed policies and procedures
  • Assist and advise line managers and employees on the effective utilisation of relevant selfservice options
  • Maintain employee data and reporting
  • Adhere to service level agreements and quality standards
  • HR or related degree (essential)
years' experience in HR

  • Cross function HR knowledge (Non
- negotiable)

  • Excellent communication and interpersonal skills
  • Excellent verbal reasoning
  • Written communication skills
  • A working knowledge of HR systems and MS Office
  • High attention to detail, accuracy and a methodical approach
  • Strong problemsolving abilities
  • A strong customer centric approach with a high service delivery mind set
  • A professional approach with a solution focussed orientation
  • The ability to work independently and team orientated
  • The ability to work in a pressurised, high volume environment
  • Adaptability in a constant changing environment
  • Experience in a shared services environment will be advantageous

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