Warranties Booking Clerk

2 weeks ago


Johannesburg, Gauteng, South Africa Rmv Solutions Pty Ltd Full time

Job Description Responsible for handling all overseas items brought in for warranties and supporting Booking when unavailable or on break.

Ensure thorough checking of items brought in.
After testing, assign stock to the appropriate shelf and ensure clients receive credits or replacements from the supplier.
Assist Local RMA in following up with local Suppliers per the department manager's instructions.
Help ensure accurate shelf allocations for easy item location during client visits.
Keep clients informed about their CROs as necessary.
Update clients on the progress of their items.
Process credits and replacements daily.
Provide weekly updates and reports to the manager.
Accountable for all received and completed stock and notify clients for collection.
Requirements Grade years of similar experience Available to start as soon as possible Computer literate Requirements Grade years of similar experience Available to start as soon as possible Computer literate Customer Service experience
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