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Unified Endpoint Management-technical
2 weeks ago
Essential Skills:
- Operation of Mobile Device Management platforms (VMware Workspace One, Microsoft Intune)
- Linux/Windows Server operation
- Windows Client OS, GPO, patch management
- Active Directory expertise
- Troubleshooting: infrastructure, network, integration
- ITL processes: Incident, Change, Problem management
- VIP & Enduser support
- Technical documentation & user support guides
Advantageous Skills:
- Cloud tech familiarity (Azure, AWS, Google Cloud)
- Scripting (Powershell, Bash)
- Monitoring solutions (SCOM, Dynatrace)
- SQL knowledge (MS, Oracle)
- Jira, Confluence experience
- Soft Skills: Excellent communication, timely delivery, analytical mindset, global technical understanding
Qualifications/Experience:
- University degree/diploma in relevant fields (e.g., computer science) or 5 years IT experience
Role & Responsibilities:
- Monitor & resolve ITSM VIP and enduser requests
- Oversee BMW enterprise UEM server infrastructure
- Plan & action maintenance tasks with infrastructure teams
- Enhance operational stability & automation
- Collaborate with international teams, providers, vendors
- Prioritize security, improve UEM & VDI platform stability, integrate new features
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