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German Speaking Customer Support Consultant Job
2 weeks ago
An international super-fast growing tech company that are revolutionising hoteliers around the globe have an exciting
job opportunity for a
German speaking Customer Support Consultant to join their team in
Cape Town, South Africa.
You will be responsible to ensure our
German speaking hoteliers are using their software with absolute happiness Embrace challenges and opportunity for growth in a fun and relaxed working environment.
job responsibilities as the
German speaking Customer Support Consultant in
Cape Town, South Africa will include:
- Training clients in using the product to their best advantage on all possible touch points
- Proactively calling clients to convince them of the added value of their additional paid features
- Fun & productive collaboration with their other teams, specifically your German teammates
- Creating video & written content to teach their hoteliers in all possible topics so they can use the software in the most selfsufficient way
German speaking Customer Support Consultant job in
Cape Town, South Africa:
- Speaks
German on a native level - Hotel (frontdesk/reservations) experience
- Patient and empathetic towards others, but naturally able to lead a conversation, deal with emotions and not afraid to upsell
- Motivated working in a hightech, fastpaced, entrepreneurial environment, requiring strong prioritisation abilities
- Drive to revolutionise hoteliers worldwide
- Selfmotivated & ability to deliver under pressure
- Teamplayer
- Organised and great eye for detail
- Affection for both international business & tech
Benefits:
- Working in a vibrant international fastgrowing company
- Unlimited learning & growth potential
- Your ideas and performance making a big difference in their organisation and the global hotel industry
- Work hard, play hard mentality. They love celebrating successes together
- Employee Equity Scheme
- Regular trips to Europe for trainings & celebrational ceremonies (International Week)
- Annual hotel experience
- Friday lunches are on them
- Annual salary increases
- Training & development opportunities
If you wish to view additional German Language jobs in
Cape Town, South Africa, please click through to our
job section.
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