Claims Motor Team Manager
2 weeks ago
Who are we?
- Minimum Qualification Required
- Grade 12/Standard 10/NQF
- BCom Degree (Optional)
Minimum Experience Required
- Minimum 5 years short term insurance experience
- Minimum 3 years Claims experience
- Minimum 2 years Supervisory/Management experience
- People and Team Management
- Ensuring participative leadership and strong communication within the team
- Collaboration with all business areas
- Coaching and peer to peer learning
- Developing of all employees and ensuring smooth on boarding for new employees.
Essential Attributes
- Written and verbal communication skills
- Attention to detail
- Supervisory skills
- Client Centric
- Selfmotivated, inspire & lead others
- A high motivation and desire to excel
- Problem solving skills and solution oriented
- Flexibility
- Ability to multitask and cope with pressure
- Performance management experience
- Commitment to personal and team goals through regular coaching
- Professionalism
- Good interviewing skills
- Provide technical guidance to ensure your team reaches and exceeds their goals
- Aspire to be the Manager's successor
- Analyse your team's claims to ensure optimal quality through adhoc audits
- Design and monitor your team's roster schedule
- Reporting and Managing Key Team Deliverables
- Monitoring of the daily dashboard to ensure adherence to SL
- Monitoring the teams accurate and efficient processing of claims
- Contribute towards continuous improvement and innovation at process and procedure level
- To ensure that all claims processing and queries are attended to accurately and within the agreed turnaround time
- Monitoring of daily performance statistics and workforce management
- Daily claims focus and work allocation
- Must be highly proficient in dealing with clients at all levels
- Assist clients with escalated queries and provide suitable query resolution
- Accurate completion of people management tasks on a daily basis
- Ongoing feedback to clients
- Prepare monthly reports of your team's performance
Knowledge and Skills
- Drive leads and service targets
- Coaching, quality and compliance
- Reporting and communication
- Management of employees
Personal Attributes
Decision quality
- Contributing independently
- Interpersonal savvy
- Contributing independently
- Plans and aligns
- Contributing independently
- Directs work
- Contributing independently
Build a successful career with us
- We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters
- Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office the group provides many opportunities for growth and development.
Core Competencies
Cultivates innovation
- Contributing independently
- Customer focus
- Contributing independently
- Drives results
- Contributing independently
- Collaborates
- Contributing independently
- Being resilient
- Contributing independently
Turnaround timeOur commitment to transformation**At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.
-
Claims Team Manager: Motor
2 weeks ago
Midrand, Gauteng, South Africa MiWay Full timeWhat will you do?We're looking for BIG thinkersTake a step up and form part of the dynamic Claims Management Team. In these changing times, you will need to take control, stay calm and make sure that we live up to our client's expectations Agility is key What will make you successful in this role?Grade 12/Standard 10/NQF 4BCom Degree (Optional) Minimum...
-
Claims Investigator: Non Motor
2 weeks ago
Midrand, Gauteng, South Africa MiWay Full timeWhat will you do?Up for a new challenge, feel you can make a difference? The Investigations department is looking for an enthusiastic individual who would like to join the Non-Motor Investigation Team as a Non-Motor Investigator What will make you successful in this role?Grade 12/Standard 10/NQF 4 Minimum ExperienceMinimum 2 years Non-Motor Investigator...
-
Claims Advisor: Non Motor
2 weeks ago
Midrand, Gauteng, South Africa MiWay Full timeWho are we?The Claims Department is looking for an enthusiasticindividual who would like to join the non-motor team as an advisor. Minimum Qualification Required Grade 12/Standard 10/NQF 4 Minimum Experience Minimum Experience Required Minimum 2 years administrative experience Deliverables include, but will not be limited to Must be highly proficient in...
-
Claims Motor Field Assessor
2 weeks ago
Midrand, Gauteng, South Africa Sanlam Full timeWho are we? Minimum Qualification Required Matric Qualified Panel Beater/Spray Painter/Mechanic or Professional VDQ Member Minimum Experience Min 3 Years Assessing Experience Previous Motor Trade Experience Audatex Trained Excellent interpersonal and communication skills (verbal and written) Competencies Required Takes ownership and responsibility Sound...
-
Claims Advisor: Non Motor
2 weeks ago
Midrand, Gauteng, South Africa Sanlam Full timeWho are we? Minimum Qualification Required Grade 12/Standard 10/NQF Minimum Experience Minimum Experience Required Minimum 2 years administrative experience Deliverables include, but will not be limited to Must be highly proficient in dealing with clients at all levels Must have Non motor claim experience Excellent administrative skills Good communication...
-
Claims Advisor: Non Motor
2 weeks ago
Midrand, Gauteng, South Africa Sanlam Full timeWho are we? Minimum Qualification Required Grade 12/Standard 10/NQF Minimum Experience Minimum 2 years administrative experience Deliverables include, but will not be limited to Must be highly proficient in dealing with clients at all levels Must have Non motor claim experience Excellent administrative skills Good communication skills Organised...
-
Claims Team Manager
2 weeks ago
Midrand, Gauteng, South Africa Sanlam Full timeWho are we? Minimum Qualification Required Grade 12/Standard 10/NQF Minimum Experience Minimum 5 years short term insurance experience Minimum 3 years Claims experience Supervisory/Management experience Solid understanding of claims procedures Competencies Required Grade 12/Standard 10/NQF Must be highly proficient in dealing with clients at all levels...
-
Claims Web/app Advisor
2 weeks ago
Midrand, Gauteng, South Africa MiWay Full timeWho are we?Up for a new challenge, feel you can make a difference? The Claims Department is looking for an enthusiastic individual who would like to join the Claims Web & App Team as an advisor What will make you successful in this role?Grade 12/Standard 10/NQF 4Minimum Experience Required in Claims Motor and Claims Non motor Key CompetenciesMust be highly...
-
Claims Clerk Short Term Ii
2 weeks ago
Midrand, Gauteng, South Africa MiWay Full timeWho are we? Grade 12/Standard 10/NQF 4Minimum Experience Minimum 2year experience in motor claims call centre Minimum 2 years administrative experience Essential Requirements Must be highly proficient in dealing with clients at all levels Excellent administrative skills Good communication skills Organised Professionalism Selfdisciplined Selfmotivated...
-
Operations Manager Life Claims
2 weeks ago
Midrand, Gauteng, South Africa Vodafone Full timeRole purpose:To develop, plan and implement the long term insurance claims strategy and operating model. To determine the value chain and ensure alignment to the underwriting strategy. To design and drive the insurance claims capability that contributes to productivity and the management of claim spend. Mange internal and external vendors.Your...
-
General Manager: Assessing
2 weeks ago
Midrand, Gauteng, South Africa MiWay Full timeWhat will you do?Up for a new challenge, feel you can make a difference? The Claims Department is looking for an enthusiastic individual to lead the Claims Motor Assessing department to oversee the effective operations including Broker/Direct/Digital assessing for Personal and Business Insurance. This individual will further manage new initiatives and system...
-
Claims Administrator
2 weeks ago
Midrand, Gauteng, South Africa Empower Financial Services Full timeJOB SPECIFICATIONClaim AdministratorResponsibility:Assess claims according to the rules, benefits, and conditions of the policy and within the SLAContact service providers for discounts when claims are over the company prescribed thresholdEnsure that all policy limitations, waiting periods, and exclusions are appropriate and in line with the policyAttend to...
-
Claims Motor Field Assessor
2 weeks ago
Midrand, Gauteng, South Africa Sanlam Full timeWho are we? MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with...
-
Claims Clerk Short Term Iv
2 weeks ago
Midrand, Gauteng, South Africa MiWay Full timeWho are we? Grade 12/Standard 10/NQF 4 Minimum Experience Minimum Experience Required Minimum 2 years administrative experience Deliverables include but will not be limited to Must be highly proficient in dealing with clients at all levels Must have Non motor claim experience Excellent administrative skills Good communication skills Organised Professionalism...
-
Merit Investigations Team Manager
2 weeks ago
Midrand, Gauteng, South Africa MiWay Full timeWhat will you do?Up for a new challenge, feel you can make a difference? The Claims Department is looking for an enthusiastic individual who would like to join the Claims Investigations Department in 2023 as a Merit Investigations Team Manager. What will make you successful in this role?Grade 12/Standard 10/NQF 4 Minimum ExperienceMinimum 5 years short-term...
-
Business Claims Investigator
2 weeks ago
Midrand, Gauteng, South Africa Sanlam Full timeWho are we? Minimum Qualification Required Grade 12/Standard 10/NQF Minimum Experience Minimum 5 years shortterm insurance experience Minimum 5 years Claims experience Minimum 3 years Claims Investigations experience Solid understanding of claims systems and claims procedures: inclusive of claims, investigations, and legal department processes Commercial...
-
Retail Claims Administrator
2 weeks ago
Midrand, Gauteng, South Africa DataTech Recruitment Full timeThe Retail Claims Administrator role in Johannesburg is instrumental in meticulously reviewing and efficiently processing Retail claims, ensuring accuracy and validity of documentation. With 2 years of experience in a Finance department, potential claims exposure, and a foundational grasp of account reconciliations, you will contribute to financial...
-
Retail Claims Administrator
2 weeks ago
Midrand, Gauteng, South Africa DataTech Recruitment Full timeThe Retail Claims Administrator role in Johannesburg is instrumental in meticulously reviewing and efficiently processing Retail claims, ensuring accuracy and validity of documentation. With 2 years of experience in a Finance department, potential claims exposure, and a foundational grasp of account reconciliations, you will contribute to financial...
-
Clerk: Supplier Claims
2 weeks ago
Midrand, Gauteng, South Africa Mustek Full timePurpose:The Claims Clerk will be responsible for managing all claims between members and suppliers on the systems, ensuring claims are being attended within the business rules and timelines.Responsibilities: Holding area stock; Add 1005 claims holding area stock to claim on a daily basis; to be measured by % holding stock to claim, target at 100%, tracked by...
-
Retail Claims Clerk
2 weeks ago
Midrand, Gauteng, South Africa Curiska (Pty) Ltd Full timeKEY RESPONSIBILITIES: Maintain and update the claims register Manage and process Retail claims Request, obtain, and update information and/or documents as required Complete the request for credit documents by following the companies' LOA Consult with interdepartments to resolve claims and/queries Match claims with credit notes Liaise and build working...