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Junior Internal Account Manager

3 months ago

Montague Gardens, South Africa DataTech Recruitment Full time

Responsibilities

  • Build and maintain strong relationships with assigned customer accounts
  • Serve as the primary point of contact for customers, providing professional and confident customer service
  • Collaborate with internal teams to ensure effective communication of deliveries, ETA feedback, and other customerrelated information
  • Develop and implement sales strategies for named accounts in coordination with Account Managers
  • Provide regular feedback on assigned accounts and tailor quotations to meet specific requirements
  • Demonstrate excellent time management and organizational skills
  • Support the sales team by capitalizing on sales opportunities, negotiating prices, and expanding orders
  • Maintain proactive telephone contact with existing and prospective customers
  • Update the external sales team on account developments and foster strong team relationships
  • Create accurate quotations and process orders in a timely manner
  • Follow up on orders from production to delivery, ensuring customer satisfaction
  • Resolve customer complaints, issues, and queries to achieve successful outcomes
  • Generate activity reports, process relevant documents, and provide timely sales updates to management

Requirements:

  • Matriculation required; tertiary qualification preferred
  • 12 years of sales support experience in IT distribution
  • Technologically inclined with relevant technical knowledge
  • Ability to thrive in a highstress and fastpaced environment
  • Strong focus on service quality and customer satisfaction
  • Willingness to attend training sessions, including outside of working hours
  • Proficiency in Microsoft Word, Excel, and administration skills
  • Strong numerical skills and ability to work with numbers
  • Attributes: wellgroomed, highly presentable, attention to detail, passionate about sales,
competitive, problem solver, assertive, positive, high energy, self-driven, perseverance,
team player

Job Types:
Full-time, Permanent

Salary:
R8, R10,500.00 per month

Application Question(s):

  • Proficiency in Microsoft Word, Excel, and administration skills

Education:

  • Diploma (required)

Experience:

  • Sales support in IT distribution: 2 years (required)

License/Certification:

  • Driver's License & own vehicle (required)