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Inbound Sales Agent
2 weeks ago
Join our inbound telesales team at Capability BPO and become a part of an exciting campaign selling a top-quality mattress product to UK customers.
We are seeking talented individuals with at least 9 months of sales experience to provide excellent customer service and assist customers who call in after seeing a TV commercial or advertisement.
Working Hours:
- Saturday to Wednesday: 1:00 PM to 9:00 PM
- Thursday and Friday: Days off
Salary and Benefits:
- Salary: R6500 per month (excluding commission)
- Commission: Earn additional commission based on your sales performance
- Comprehensive training provided
- Opportunity to work with a reputable and growing company in the sleep industry
Requirements:
- Minimum 9 months of sales experience, preferably international a call centre or telesales environment
- Excellent verbal communication skills and persuasive abilities
- Strong customer service orientation with a proactive approach
- Ability to work independently and as part of a team in a fastpaced environment
- Basic computer skills and experience with CRM systems or order processing software
- Strong work ethic, selfmotivated, and targetdriven
- High level of integrity and professionalism in dealing with customers
Responsibilities:
- Handle inbound calls from customers interested in our exceptional mattress solution
- Provide outstanding customer service by understanding customer needs and recommending the most suitable mattress options
- Explain the features and benefits of our mattress product, highlighting its quality materials, superior comfort, and support
- Address customer inquiries, concerns, and objections with professionalism and product knowledge
- Process sales orders accurately and efficiently using our CRM system
- Meet or exceed monthly sales targets and contribute to the team's overall success
- Maintain uptodate knowledge of product offerings, pricing, and promotions
- Collaborate with team members and sales managers to continuously improve sales strategies and techniques
- Provide feedback and suggestions for product and process enhancements to ensure customer satisfaction
Salary:
R6,500.00 per month
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