Customer Service Advisor

1 week ago


Cape Town, Western Cape, South Africa Webhelp Full time

Advisor

Location

  • Cape Town, South Africa
    Language


English***
Job Advert:
Are you a night owl? Are you available to work shifts between 5pm and 4am? Passionate about customer service? This is your opportunity to join our dynamic US campaign as a Customer Service Advisor in Cape Town.Earn a competitive salary that rewards your hard work with an all-inclusive package valued at R11,500 with additional incentives up to R4,500

What you'll be doing:

  • Establishing customers' needs and resolving problems and queries
  • Upselling and recommending products and services
  • Timely and accurate resolution of customer problems
  • Promoting client products, services, and solutions
  • Processing payment information with high security and integrity

What you'll need:

  • Matric qualification
  • Availability to work US hour shifts (5pm 4am)
  • Excellent English verbal communication skills
  • At least 12 months' experience in a contact centre
  • Experience working on an international campaign (preferred)
  • Extensive understanding of the telecommunications industry
  • Ability to troubleshoot and find effective resolutions
  • Sales through service ability

After applying, you'll need to complete a quick online chat in order to be considered for shortlisting.
Take this opportunity to advance your career with our collaborative team of game-changers today.

  • Cape Town, Western Cape, South Africa Capita Full time

    Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.Job title:Advisor Customer ServiceJob Description:To achieve customer and client KPI targets in relation to all contacts...


  • Cape Town, Western Cape, South Africa Dot Service Pty(Ltd) Full time

    These jobs were popular with other job seekers Temp with possibility of going permanent Full Time Published: 1 day ago EE/AA, Non EE/AA Easy apply Introduction Our Automotive Client in Wynberg, Western Cape is Urgently looking for an Automotive Service Advisor. Duties & Responsibilities Greet customers and offer excellent customer service Handle and...


  • Cape Town, Western Cape, South Africa Financial Wealth Holdings Full time

    National Debt Advisors (NDA) is an award-winning, leader in the Debt Counseling arena and an outstanding registered financial services advisor.We are continuously growing and developing and are now looking for a driven Customer Services Advisor on our digital platforms to join our dynamic team.Job Specifications: Dealing with client queries and requests via...


  • Cape Town, Western Cape, South Africa Webhelp Full time

    Customer Service/SupportLocation Cape Town, South Africa***Job Title:Customer Service AdvisorJob Description:We're looking for ambitious Customer service Advisors who have experience working with trouble shooting and technical service calls as well as working towards multiple targets in a fast-paced environment. We want target driven people to help us...


  • Cape Town, Western Cape, South Africa Webhelp Full time

    Job Advert Reimagine your career**Are you looking for an opportunity to jumpstart your career in the service industry?Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign.With game-changers in over 70 different countries, we...


  • Cape Town, Western Cape, South Africa Sigma Connected Full time

    Company DescriptionSigma Connected Group is a people company that values the power of human connections. We listen and learn to better understand our employees, clients, clients' customers, and wider communities. We believe that better connections lead to better outcomes for everyone. We are not just another business process outsourcing provider; we are...


  • Cape Town, Western Cape, South Africa Minacs Full time

    Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign with a salary of R7166 .With game-changers in over 70 different countries, we celebrate...


  • Cape Town, Western Cape, South Africa Select One Full time

    The purpose of the role is to provide an exceptional customer experience on every customer interaction, by positively engaging and enhancing customer loyalty and value, through providing solutions and resolving customer queries in an efficient manner.Duties will include but not be limited to:Escalate all relevant queries to the relevant role players, where...


  • Cape Town, Western Cape, South Africa Webhelp Full time

    Customer Service/SupportLocation Cape Town, South AfricaLanguage English***Job Advert: Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign...


  • Cape Town, Western Cape, South Africa Webhelp Full time

    Job AdvertAre you a night owl? Are you available to work shifts between 5pm and 4am? Passionate about customer service? This is your opportunity to join our dynamic US campaign as a Customer Service Advisor in Cape Town.Earn a competitive salary that rewards your hard work with an all-inclusive package valued at R11,500 with additional incentives up to...

  • Service Advisor

    1 week ago


    Cape Town, Western Cape, South Africa Chery Century City Full time

    We are looking for an experienced franchise dealership service advisor to join our growing team at Chery Century City.Your role will include, but not necessarily be limited to, making service bookings for customers, checking customers' vehicles in for their service booking or repair booking, keeping customers updated on the progress of their service /...


  • Cape Town, Western Cape, South Africa Cummins Full time

    We are looking for a talented CUSTOMER SERVICE ADVISOR to join our team specializing in SERVICE for our DISTRIBUTION BUSI NESS SEGMENT in CAPE TOWN, SOUTH AFRICA.In this role, you will make an impact in the following ways:Provide expanded assistance to customers, including end-users, distributors, and/or dealers seeking information through various mediums,...


  • Cape Town, Western Cape, South Africa Webhelp Full time

    Job AdvertConcentrix + Webhelp is on the lookout for eager individuals to join our vibrant Cape Town team as a Customer Service Advisor on a fixed term contract, until the end of September 2024.This fantastic contract opportunity is sure to jumpstart your career and expand your experience in the travel industry, while putting your passion for communication...


  • Cape Town, Western Cape, South Africa Webhelp Full time

    Job AdvertIf you're highly organised with a critical eye for detail, passionate about sharing knowledge and empowering others, then we need you to join us as a Customer Service Advisor on an innovative campaign in our Cape Town office.In this role, you'll act as the Subject Matter Expert, where your communication skills will be considered your super power,...

  • Service Advisor

    1 week ago


    Cape Town, Western Cape, South Africa First Degree Recruitment Full time

    Service advisor / Aftersales consultant Vacancy for a Vehicle Service advisor with a vehicle dealership in the Northern Suburbs Duties: Costing of job cards of vehicles booked into the workshop, Processing of warranties, Following up on vehicles booked into workshop, liaising between the client and workshop on progress of vehicles, ensuring customer...

  • Service Advisor

    1 week ago


    Cape Town, Western Cape, South Africa Astor Motor Recruitment Full time

    ***THIS POSITION REQUIRES FRANCHISED MOTOR DEALERSHIP EXPERIENCE*** Our client, an extremely well-known Motor Group is looking for an above average Service Advisor to join their team at one of their more popular motor dealerships. They aren't just looking for an average Service Advisor; instead, they want a dedicated Service Advisor with exceptional...


  • Cape Town, Western Cape, South Africa amplify5 Full time

    JOIN THE TEAMCustomer Service AdvisorAre you passionate about delivering exceptional customer service in a fast-paced environment? Amplify5 is on the lookout for talented individuals with contact centre and customer service experience to join our dynamic Customer Service team. If you're fluent in English and thrive in a US rotational shift environment, we...

  • Service Advisor

    1 week ago


    Cape Town, Western Cape, South Africa IKON Consulting Full time

    Western Cape Service Advisor Popular Brand Northern SuburbsSalary:Basic salary R17K + incentives + company contributions to medical aid and provident fund.Description:We are seeking an energetic and customer-focused Service Advisor to join our clients busy workshop team. As a Service Advisor, you will be the primary point of contact for our valued customers,...

  • Service Advisor

    1 week ago


    Cape Town, Western Cape, South Africa First Degree Recruitment Full time

    Service advisor / Aftersales consultantVacancy for a Vehicle Service advisor with a vehicle dealership in the Northern SuburbsDuties: Costing of job cards of vehicles booked into the workshop, Processing of warranties, Following up on vehicles booked into workshop, liaising between the client and workshop on progress of vehicles, ensuring customer...

  • Service Advisor

    1 week ago


    Cape Town, Western Cape, South Africa IKON Consulting Full time

    Western Cape Service AdvisorSalary:Basic between R16K and R19K (depending on brand experience) + early bird + overtime + incentives + medical aid & provident fund company contributions.Description:We are seeking a Service Advisor with a passion for the motor trade to join a team at one of our clients. As a Service Advisor, you will be the bridge between the...