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Groups Consultant
2 weeks ago
GROUPS CONSULTANT - Travel Industry
Based in Randburg
RNeg
Minimum requirements:
PREVIOUS EXPERIENCE:
- FITs & Groups at an intermediate to senior level in an inbound touroperating environment for a minimum of 7 years.
- Creative itinerary design, quoting & sales
- Excellent relationship building skills
- Experience in hosting Special Interest Groups and Incentive Travel will be an advantage.
- Team
- Good product knowledge of Southern Africa
- Office/administration skills
- Understanding of on the ground operations and excellent quality control.
- Travel Diploma.
- Good English communication verbal and written.
QUALIFICATIONS:
- Matric Certificate
- Travel Diploma
KEY AREAS OF FOCUS:
- Build close relationships with all agents and with the International Sales Team
- Qualify enquiries and make recommendations according to the client's requirements
- Prepare creative itineraries & proposals
- Prepare excel costings
- Ensuring high attention to detail is always maintained
- Focus on delivery excellence in customer service to agents and guests (speed to replies/accuracy/creativity/file handling).
- Striving towards exceeding targets.
- Ad Hoc Groups: rate negotiations, negotiate terms and conditions, booking accommodation and services as required,
- Predeparture documentation and load bookings in Travel Studio for group operations as required
- Assist with annual allocations and brochure costings & as required, booking accommodation and services as required
- Ensure that all files are quoted and operated at an acceptable margin and profit level according to the company margin strategy
- Assist in ensuring the excellence in the A&K brand (special rooms, personal letters etc.), therefore making the A&K special and unique.
- Ensure VIP's receive appropriate attention.
- Escort Inspection Trips as directed by Line Manager.
- Assist with all other reasonable requests where required.
- Ability to work unsupervised and under pressure.
Consultant:
Angie Botes:
- Dante Personnel**
Johannesburg
- Angie Botes
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