Groups Consultant

2 weeks ago


Randburg, Gauteng, South Africa Dante Personnel Full time
Gauteng, Randburg

GROUPS CONSULTANT - Travel Industry

Based in Randburg

RNeg

Minimum requirements:

PREVIOUS EXPERIENCE:

  • FITs & Groups at an intermediate to senior level in an inbound touroperating environment for a minimum of 7 years.
  • Creative itinerary design, quoting & sales
  • Excellent relationship building skills
  • Experience in hosting Special Interest Groups and Incentive Travel will be an advantage.
  • Team
- work, and also be able autonomous when required.

  • Good product knowledge of Southern Africa
  • Office/administration skills
  • Understanding of on the ground operations and excellent quality control.
  • Travel Diploma.
  • Good English communication verbal and written.

QUALIFICATIONS:

  • Matric Certificate
  • Travel Diploma

KEY AREAS OF FOCUS:

  • Build close relationships with all agents and with the International Sales Team
  • Qualify enquiries and make recommendations according to the client's requirements
  • Prepare creative itineraries & proposals
  • Prepare excel costings
  • Ensuring high attention to detail is always maintained
  • Focus on delivery excellence in customer service to agents and guests (speed to replies/accuracy/creativity/file handling).
  • Striving towards exceeding targets.
  • Ad Hoc Groups: rate negotiations, negotiate terms and conditions, booking accommodation and services as required,
  • Predeparture documentation and load bookings in Travel Studio for group operations as required
  • Assist with annual allocations and brochure costings & as required, booking accommodation and services as required
  • Ensure that all files are quoted and operated at an acceptable margin and profit level according to the company margin strategy
  • Assist in ensuring the excellence in the A&K brand (special rooms, personal letters etc.), therefore making the A&K special and unique.
  • Ensure VIP's receive appropriate attention.
  • Escort Inspection Trips as directed by Line Manager.
  • Assist with all other reasonable requests where required.
  • Ability to work unsupervised and under pressure.

Consultant:

Angie Botes:

  • Dante Personnel**
    Johannesburg
******- For more information please contact:
  • Angie Botes


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