Regional Manager

1 week ago

Johannesburg, Gauteng, South Africa Recruitment Ink Full time

Key Responsibilities

Operations management

  • Creating regional sales plans and quotas in alignment with business objectives
  • Supporting Store Managers with daytoday store operation
  • Evaluating store and individual performances.
  • Report on regional sales results
  • Forecast quarterly and annual profits
  • Identify hiring needs, select and train new salespeople
  • Analyze regional market trends and discover new opportunities for growth
  • Address potential problems and suggest prompt solutions
  • Participate in decisions for expansion or acquisition
  • Suggest new services/products and innovative sales techniques to increase customer satisfaction
  • Develops marketing programs and promotions to increase sales and/or introduce new products and services.
  • Identifies opportunities for improvement in the store region; designs and implements training,strategies, policies, goals, and other resources to maximize productivity and morale.
  • Schedules and directs regular sales meetings and events to share information, set and revise goals, and to increase morale.
  • Collaborates with executive leadership to develop territories, sales quotas, and strategies.
  • Maintains knowledge of market, competition, and best practices and trends in sales techniques and strategies.

Logistics Management

  • Integrate business systems successfully to support operational processes.
  • Monitor the quality, quantity, cost and efficiency of regional operations.
  • Deliver system support to all internal and external customers.
  • Ensure continuous improvement in processes by onthejob observation, benchmarking and analysis.
  • Drive the regional team on a daily basis to effectively meet customer service levels at mínimal cost.
  • Drive a culture of commitment to key performance indicator's (KPI's) by creating awareness and providing recognition for attainment of KPI's within the team.
  • Utilise regular communication channels and regional team meetings to promote continuous improvement and best practice on a daily basis across the region.
  • Work closely with our client to ensure alignment, develop solutions that best fit customer needs

Risk Management

  • Mitigate risks against people and physical assets.
  • Ensure full legal compliance with all relevant procedures.
  • Reevaluate the risk profile of the region on a quarterly basis.
  • Measure and manage sustainability practices across the region.

Information and Data Management

  • Ensure the regional team accurately and regularly captures operating data onto the information system to enable access to reliable data and reporting for trend analysis and decision making.
  • Analyse management information on a daily basis to ensure productivity and regional targets and standards are being met.
  • Share relevant data with the executive management team to enable reliable business decision making.

Financial Management

  • Manage regional costs to ensure lowest operational costs and the optimal utilization of staff and assets
  • Report on a weekly / monthly basis on actual KPI's versus budget and work with the relevant teams to address areas of nonconformance proactively and promptly.
  • Report on and manage all input costs within the region and manage any over or underspend appropriately to ensure that issues are addressed before significant financial loss occurs.
  • Implement and encourage cost cutting initiatives within the region where these do not impact on long term business sustainability.
  • Ensure correct operational planning to meet budgeted volumes
  • Manage external supplier relationships and contracts to ensure agreed service levels are met.
  • Ensure optimal deployment of physical and human resources using best practice standards, productivity measurements and onthejob observation.

Leadership

  • Lead the regional management team towards meeting targets through regular communication
  • Lead a regional team and workforce and maintain a stable IR climate through a constructive relationship
  • Manage and deliver on succession plans to enable the development of a future generation of leaders and ensure optimal turnover and retention levels are maintained.
  • Drive employment equity within the regional team to ensure that diversity is achieved at all levels and that statutory targets and requirements are met.
  • Champion training and development of the regional team through the utilisation of available training opportunities
  • Conduct regular performance appraisals with subordinates and ensure that the process is cascaded throughout the region.
  • Develop and manage high performance multidisciplinary teams in order to solve problems within the region.
  • Manage the employee relations climate and ensure corrective action is taken where required in line with relevant legislation and company policy.
  • Monitor regional team performance and provide regular feedback.
  • Coach and support regional team members where necessary to achieve objectives.

Leadership Standards

  • Provid

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