![Motivity (PTY) Ltd](https://media.trabajo.org/img/noimg.jpg)
Mobile Data Specialist
2 weeks ago
Overview of the Role
- Provide front line, technical support
- Handle escalated assignments/calls from customers relating to data and new technology
services in a proficient, professional manner.
- Troubleshoot and resolve mobile data device conflicts with computer peripherals and
- Communicate clearly between the client and internal departments (Call Centers) to offer an
- Maintain efficient, effective and professional service levels in a manner that constantly
- Ensure continuous customer retention, including follow up courtesy calls to monitor
- Document all problems and resolutions identified into the knowledge base for future use by
- Ensure continuous follow‐up on transaction being processed and measure the applicable
- Understand the mobile solutions marketplace and remain abreast of latest developments in
Competencies:
- Understanding of Mobile Data and its components, including GSM/GPRS/3G and LTE
- Excellent knowledge of Computer Laptop and PDA Operating Systems
- Knowledge of Data Networks and its connectivity (lans/wans/tcp/ip etc)
- Ability to define sometimes complex technical solutions
- Fully conversant with Microsoft operating systems, server platforms and messaging platforms.
- Good level of knowledge/experience of Mobile Data would be beneficial
- Applicant should have previous experience in a customerfacing role.
- Working knowledge of mobile data services and peripherals
- Knowledge of networking concepts and protocols.
- Understanding of Microsoft products
- Knowledge of the telecommunications is essential
- Knowledge of Information technology is essential
- Knowledge relating to the convergence of telecommunications and IT is essential
- Knowledge of support requirements for operating systems is essential
- Understand the mobile solutions marketplace.
- Understanding of Mobile Network layout preference
Skills:
- Analytical
- Problem solving
- Communication (verbal and written)
- Computer proficiency
- Facilitation
- Decision making
- Co
- People networking
- Technical skills is essential
- Customer interaction skills is essential
Attitudes:
- Customer centric
- Quality Oriented
- Attention to detail
- Stress tolerant
- Solution driven
- Self Motivated
- Self Learner
Education and Qualification Requirements:
- Matric with Degree/Diploma in Information technology or Telecommunications;
- At least 1 IT certification + ITIL certification (Cisco/Blackberry/MCSE/A+,N+);
- 3+ years' experience in IT support or Telecoms support (Networks, Business support or customer service);
- Experienced in outbound call handling activities;
- Drivers license
Job Types:
Full-time, Permanent
Ability to Commute:
- Cape Town, Western Cape (required)
Ability to Relocate:
- Cape Town,
Western Cape:
Relocate before starting work (required)
-
Mobile Test Analyst
2 weeks ago
Cape Town, Western Cape, South Africa Dimension Data Full timeAs a Mobile Test Analyst, you'll help the development team ensure that our applications are functioning correctly on all devices and operating systems. You'll test apps on multiple mobile platforms including iPhone/iPad, Android and BlackBerry. You will also be required to follow up with developers for specific issues that may arise in their work flow or...
-
Senior Sales Specialist: Data Center Services
2 weeks ago
Cape Town, Western Cape, South Africa Dimension Data Full timeSenior Data Center Services Sales SpecialistRole descriptionDimension data is seeking a senior data centre services sales specialist to join our sales team in Cape Town. The primary focus of this role is to take our data centre services value proposition to market, retaining existing business and growing market share. As a senior data centre sales...
-
Cellular Specialist
2 weeks ago
Cape Town, Western Cape, South Africa TFG Mobile Full timePosition Description:Are you passionate about our brands and would like to join a leading retailer? This is an exciting opportunity for an experienced tech savvy sales individual to work in a fashion credible environment. You will be responsible for selling a variety of cellular products in line with individual customer requirements. Your key areas of...
-
Mobile Developer
2 weeks ago
Cape Town, Western Cape, South Africa Level-Up Full timeRole SummaryJoin our team as a Mobile Developer where you'll play a key role in crafting top-notch mobile applications for both iOS and Android platforms. Collaborate closely with our product and design squads to implement cutting-edge features, elevate user experience, and guarantee the flawless performance of our apps.ResponsibilitiesMobile App...
-
Hybrid Clous Sales Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Dimension Data Full timeFunctieomschrijvingDescription:This role recognized that the "Hybrid cloud sales" requires a specialist engagement that is not typical of other traditional sales engagements. The Hybrid Cloud Sales Specialist is a Sales role that brings an elevated level of Hybrid Cloud consulting and sales experience to the client engagement and the sales cycle. The Hybrid...
-
Senior Mobile Developer
2 weeks ago
Cape Town, Western Cape, South Africa Hire Resolve Full timeHire Resolve is currently looking for a Senior Mobile Developer to join their client's team. As a leading specialist Recruitment firm in the IT and Services industry, Hire Resolve is dedicated to finding the best talent to meet their client's needs. This is an exciting opportunity to work with a dynamic team and contribute to the development of innovative...
-
Operations Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Aquarius Specialist Recruitment Full timeOur client is a very successful and prominent Asset Management company that has made big strides in asset gathering and building their AUM in the past five years on the back of a sound business strategy and excellent investment performance. Due to the growth in their business they now have a new position for an Operations Specialist to join their operations...
-
Data Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Datafin Full timeENVIRONMENT: BE responsible for the management of the migration process of clients and ensuring the accurate and on time upload of financial data as the next Data Specialist urgently sought by a vibrant, fast-paced & growing provider of cutting-edge FinTech software solutions for the Property sector. Your role will also entail reporting on migration progress...
-
Data Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Emporium Human Capital Full timeData Specialist IT & Accounting (POS24147) Somerset WestR to R per monthJob Purpose: You will be responsible for the migration process of clients and ensuring the accurate and on-time upload of financial data. Must have experience in Data Analysis, Data Processing as well as Accounting/ Financial and IT knowledge (MySQL)Requirements: Experience in data...
-
Data Specialist
2 weeks ago
Cape Town, Western Cape, South Africa mothers2mothers Full timeJob TitleData SpecialistOrganisation Levelsmothers2mothers -> m2m Head Office -> ProgrammesLocationCape Town -, 8000 ZA (Primary)Type of positionPermanentEducationHonoursClosing Date20/1/2023Over the last few years, starting with structural changes in client management tools and the introduction of digital health systems, m2m overhauled its entire routine SI...
-
Network Sales Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Dimension Data Full timeAre you tired of being treated as an employee rather than as a valued colleague? Are you looking for a job where you can grow your career without compromising your current lifestyle? We are searching to add another Network Sales Specialist to our great team. Please read through and applyAs a Network Sales Specialist, you'll be responsible for driving sales...
-
Senior Networking Technical Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Dimension Data Full timeFunctieomschrijvingDo you want to work for a company that offers career progression? Do you want to make an impact on the company's business? What about financial incentives and bonuses? Are you tired of working long hours with low pay or no benefits? Apply for this Senior Networking Technical Specialist roleAs a Networking Technical Specialist, you'll be...
-
Data Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Emporium Full timeData Specialist – IT & Accounting (POS24147)Somerset West R to R per month Job Purpose: You will be responsible for the migration process of clients and ensuring the accurate and on-time upload of financial data.Must have experience in Data Analysis, Data Processing as well as Accounting/ Financial and IT knowledge (MySQL)Requirements: Experience in data...
-
Data Specialist – It
2 weeks ago
Cape Town, Western Cape, South Africa Emporium Human Capital Full timeData Specialist – IT & Accounting (POS24147)Somerset WestR to R per month Job Purpose:You will be responsible for the migration process of clients and ensuring the accurate and on-time upload of financial data.Must have experience in Data Analysis, Data Processing as well as Accounting/ Financial and IT knowledge (MySQL)Requirements:Experience in data...
-
Data Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Emporium Full timeData Specialist – IT & Accounting (POS24147) Somerset WestR to R per monthJob Purpose:You will be responsible for the migration process of clients and ensuring the accurate and on-time upload of financial data. Must have experience in Data Analysis, Data Processing as well as Accounting/ Financial and IT knowledge (MySQL) Requirements:Experience in data...
-
Senior Sales Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Dimension Data Full timeFunctieomschrijvingAt Dimension Data, we unlock potential using our comprehensive portfolio of intelligent technology and services. We have extraordinary people who work tirelessly to deliver value to our clients and communities across the Middle East and Africa. We help create smarter businesses for our clients and a better world for everyone. As a Senior...
-
Ms Operations Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Dimension Data Full timeYou will be responsible to manage the data being generated by the tools and determining a meaningful approach to the assessment of this data. A thorough approach to the aggregation of the data from the various clients and the establishment of patterns and trends to be able to enhance the SD-WAN (Software-Defined Networking) service being delivered. This will...
-
Data Entry Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Emphire Agency Full timeJob Overview:A Data Entry Specialist will be responsible for accurately and efficiently entering, updating, and managing data into computer systems and databases. The role requires a keen eye for detail, strong organizational skills, and the ability to work with numerical and written information.Key Responsibilities:- Data Entry: Input, update, and maintain...
-
Data Managment Specialist
2 weeks ago
Cape Town, Western Cape, South Africa PBT Group Full timePBT is seeking a highly skilled and motivated Data Management Specialist to join our dynamic team. Your role could also be seen as a Data Steward. DMS or DS is knowledgeable about the organisation's data landscape, business processes, and data requirements. They possess a deep understanding of data governance principles, data management best practices, and...
-
Incident Management Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Dimension Data Full timeIncident Management Specialists are accountable for the restoration of services to a normal level of operation within agreed service level and operational level agreements by resolving or configuring normal operations considered an incident and/or event.**Key Roles and Responsibilities: - Keeps a log of incidents and examines and analyses received incidents....