L2 Service Desk Agent

Overview:Providing 2nd level German English speaking telephone support to external and internal clients in connection with personal computers or networks, or network devices within the set expected service levels and in a quality beyond the expectations of the client.To be a successful Service Desk Agent, the individual must be customer and service oriented,...

Service Desk Agent required for a client site in Cape Town.Requirements is as follows Grade 12Diploma in ITMCSA/MCSE CertifiedMicrosoft Office 03652 years IT relevant experience in IT service desk, remote desktop and onsite support.Working on SLAs, logging of calls, password related calls and correct allocation of calls. This needs to be achieved in...

AVI LIMITED is home to many of South Africa's leading and best-loved brands Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI's extensive brand portfolio includes more than 50 brands.Our brands span a range of categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods, out-of-home ranges,...

AVI LIMITED is home to many of South Africa's leading and best-loved brands Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI's extensive brand portfolio includes more than 50 brands.Our brands span a range of categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods, out-of-home ranges,...

Closing Date2023/03/1- Reference NumberSHO Job TitleService Desk Agent III Job TypePermanent Location CountrySouth Africa Location ProvinceWestern Cape Location Town or CityCape Town Purpose of the JobTo timeously and effectively respond to electronic IT user queries through the receipt and logging of incidents reported by users and the co-ordination of...

_Our client is looking for a Japanese Service Agent in South Africa/Cape Town_Fully Remote (must be based in South Africa with a Valid ID)R25 000 per monthMonday to FridayWork with Japanese ClientsShifts are 01:00 am to 10;00 AM- Purpose of Role_The purpose of this position is to assist in developing and maintaining a world-class prequalification system for...

FunctieomschrijvingThe MS Service Desk Agent is the first point of contact for clients and vendors, accountable for taking calls, chat requests, or tickets and handling resulting incidents or service requests applying standard operating procedures, in line with expectations of the role.2Key Roles and Responsibilities:Receive, log, validate and diagnose...

Company DescriptionLocated in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of Seattle.Job DescriptionBe part of a legacy of...

Our client is looking for a Service Desk Manager, To create a leadership position to manage the company's Service Desk operations.Responsibilities: Implementing and managing change Developing, implementing, and reviewing core responsibilities and tasks Improving performance by raising efficiency and improving available tools to enable this. Analysing...

We are looking for a variety of positions within the IT spectrum L1 Desktop support Field Service Technician L2 Service Desk Engineer L2 Service Desk Network and Security Engineer.Each of these positions will be within the Microsoft Environment with experience and knowledge of Azure Fundamental's, Azure Administration.Knowledge of Fortigate and CCNA would be...

Front Desk Agent(7029)At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests'...

Front Desk Agent(8293)At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests'...

Role Objective: Efficient and effective logging and allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to and closed.Qualifications Required:Grade 12 A+ N+ or HigherPreferred Qualifications:ITIL v3 or ITIL 4 and QAExperience required: 12 Years' experience in an IT service desk environment 12 Years'...

Are you ready to Kick start a career in IT?We have an exciting opportunity available as an IT Service Desk Agent.We are seeking deadline driven, goal orientated and motivated individuals to join our growing team who are dedicated to providing a euphoric customer experience.Your duties will include attending to all requests and resolving queries. You will...

Kendrick Recruitment are seeking a skilled and knowledgeable Front Desk Agent with experience in using Opera to join our prestigious 5-star hotel located in Cape Town. The Receptionist will be the first point of contact for guests, providing exceptional service and ensuring their stay is memorable. This role requires excellent communication skills, attention...

Our Service Desk team is responsible for 1st Line Support to our customers. With a strong focus on customer satisfaction, you will be expected to troubleshoot and resolve issues with services such as but not limited to broadband, Fibre To The Home or business, domains and hosting and ADSL. The position does not always entail remote assistance as we have...

Call desk agent required for a client site in Cape Town.Requirements is as follows Grade 12Call desk agent experience required.Working on SLAs and providing solutions in a timeframe.Salary to be discussed.

Job Information:Industry Technical Support & Customer ServicesWork Experience 5 yearsEducation Level Grade 12 or equivalentCity Sea Point, Cape TownProvince Western CapeCountry South AfricaPostal Code 800 Our Service Desk team is responsible for 1st Line Support to our customers. With a strong focus on customer satisfaction, you will be expected to...

Join South Africa's leading fashion retailer with over 700 stores, renowned aspirational brands and world class systems and become part of the winning team. If fashion retail excites you, along with a fast paced and innovative environment, then this position may well be for you. We are looking for an energetic, customer focused and result oriented Stores...

Technical Help Desk Support Agent The purpose of this position is first line contact with clients. Receiving, assessing, and assigning calls to the correct resolver groups. Responsibilities: Provide first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques ...