Debt Collection Agent

2 weeks ago


Randburg, Gauteng, South Africa LWM DEBT RECOVERY Full time

As a Debt Collections Agent, you will be responsible for contacting customers and businesses to collect overdue payments and negotiate payment arrangements.

Your primary goal will be to recover outstanding debts while adhering to company policies and legal regulations.

Key Responsibilities:

  • Maintaining accurate and detailed records of all communication with debtors.
  • Providing excellent customer service while effectively handling objections and disputes.
  • Meeting individual and team targets for debt recovery and call quality.
  • Adhering to company policies, procedures, and legal regulations governing debt collection practices.
  • Collaborating with team members and management to improve collection strategies and processes.

Requirements:

  • Swordfish system experience ( non negotiable)
  • Minimum of 1 year of experience in debt collections.
  • Matric qualification (minimum requirement).
  • Strong negotiation and communication skills.
  • Ability to work effectively in a fastpaced, targetdriven environment.
  • Excellent problemsolving skills and attention to detail.
  • Proficiency in Microsoft Office and experience with debt collection software (preferred).
  • Knowledge of relevant legislation and regulations governing debt collection practices in South Africa.
  • Professional demeanour and ability to maintain confidentiality.
  • Resultsoriented mindset with a strong commitment to achieving goals.

Pay:
From R4 000,00 per month

Application Question(s):

  • Are you able to work 10am7pm shift ,no weekends

Experience:

- debt collection: 1 year (required)
- swordfish system: 1 year (required)

Application Deadline: 2024/06/20

  • Randburg, Gauteng, South Africa Afrizan People Intelligence Full time

    Debt Collections Agent to start ASAP. Must have Matric Min 2 years Debt Collection experienceJob Types: Full-time, Temp to permContract length: 3 monthsSalary: From R4 500,00 per monthEducation: High School (matric) (required)Experience:Debt Collections: 2 years (required)Expected Start Date: 2024/04/09

  • Team Manager

    2 weeks ago


    Randburg, Gauteng, South Africa Debt Collection Full time

    Job descriptionJob descriptionAbout UsWe are in the market for Customer focused and resulted oriented individuals, with sound problem solving and interpersonal skills to deliver effective engagements to customers in the USA for one of our clients.Responsibilities: Lead and manage a team of 15 to 20 debt collection agents, with the potential to grow the team...


  • Randburg, Gauteng, South Africa Shapiro Shaik Defries & Associates Full time

    OUTBOUND COLLECTIONS AGENTRandburg, JohannesburgSalary: Basic + Uncapped CommissionJOB ROLETo contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. Ensuring high level collections at all times within the set parameters of the Debt Collection Act ('DCA), National Credit Act ("NCA") and the...

  • Debt Collection Agent

    2 weeks ago


    Randburg, Gauteng, South Africa NFD CONSULTING (PTY) LTD Full time

    To handle inbound and make outbound calls Making promise to pay with clients Converting PTPs into signed Acknowledgment of Debt Capturing all activities on a debt collection management systemSkills and abilities Clear voice + communication (Read, Speak, Write) Speed & Accuracy (Data entry) Computer literacy Product Knowledge municipal services; water,...

  • Debt Review Agent

    2 weeks ago


    Randburg, Gauteng, South Africa Shapiro Shaik Defries & Associates Full time

    DEBT REVIEW AGENTRandburg, JohannesburgSalary: Basic + Uncapped CommissionJOB ROLETo passionately assist customers with financial challenges. Uncovering individual needs, offering tailoered solutions and guiding clients towards financial freedom.QUALIFICATIONS & EXPERIENCEMinimum Matric qualification with Maths Literacy is mandatory.Relevant tertiary...


  • Randburg, Gauteng, South Africa shapiro shaik defries and associates Full time

    JOB PURPOSETo lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance.QUALIFICATIONS & EXPERIENCE REQUIRED Minimum Matric qualification is mandatory. Tertiary qualification or course in...


  • Randburg, Gauteng, South Africa shapiro shaik defries and associates Full time

    JOB PURPOSETo lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance.QUALIFICATIONS & EXPERIENCE REQUIRED Minimum Matric qualification is mandatory. Tertiary qualification or course in...


  • Randburg, Gauteng, South Africa Shapiro Shaik Defries & Associates Full time

    INBOUND RESOLUTIONS AGENTRandburg, JohannesburgSalary: Basic + Uncapped CommissionJOB PURPOSE:To resolve customer and client queries, ensuring high collection level at all times within the set parameters of the Debt Collection Act, National Credit Act and Company operating procedures.QUALIFICATION & EXPERIENCE REQUIRED:Minimum Qualifications & Experience...


  • Randburg, Gauteng, South Africa Shapiro Shaik Defries & Associates Full time

    JOB PURPOSE:To resolve customer and client queries, ensuring high collection level at all times within the set parameters of the Debt Collection Act, National Credit Act and Company operating procedures.QUALIFICATION & EXPERIENCE REQUIRED:Minimum Qualifications & Experience Matric (required) Minimum of 2 years' Experience in debt collections as well as...


  • Randburg, Gauteng, South Africa Shapiro Shaik Defries & Associates Full time

    JOB PURPOSE:To resolve customer and client queries, ensuring high collection level at all times within the set parameters of the Debt Collection Act, National Credit Act and Company operating procedures.QUALIFICATION & EXPERIENCE REQUIRED:Minimum Qualifications & Experience Matric (required) Minimum of 2 years' Experience in debt collections as well as...


  • Randburg, Gauteng, South Africa CareerfinderZA Full time

    Key Performance Area:Attend to the capturing and administration of all new and existing entries relating to the Letting System;Perform credit checks;Ensure documents are completed in full and uploaded to the PayProp system;Reconcile payment daily;Follow-up pending direct deposits;Follow-up failed beneficiary payments;Inform Franchisees of any tenants in...

  • Yes Learnership

    2 weeks ago


    Randburg, Gauteng, South Africa Shapiro Shaik Defries & Associates Full time

    OUTBOUND COLLECTIONS AGENTRandburg, JohannesburgStipendJOB ROLETo contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. Ensuring high level collections at all times within the set parameters of the Debt Collection Act ('DCA), National Credit Act ("NCA") and the Company policies and...


  • Randburg, Gauteng, South Africa shapiro shaik defries and associates Full time

    JOB ROLE:Responsible for assisting in the smooth running of the Administration department. Responsible for all back-office operations end to end processes, ensuring all required team outcomes are met in line with our prescribed policies and best practice, while providing support on administrative duties.JOB PURPOSEThe team leaders are key members of our...

  • Operations Manager

    2 weeks ago


    Randburg, Gauteng, South Africa Debt Collection Full time

    About Our Company:We are a leading outsourcing company specializing in providing exceptional customer service solutions to clients worldwide. With a commitment to excellence and innovation, we strive to deliver outstanding results while fostering a collaborative and dynamic work environment.Position Overview:Responsibilities: Lead and oversee outbound...

  • Call Center Agent

    2 weeks ago


    Randburg, Gauteng, South Africa ADRS Diversified Services Full time

    Position: Call Center: Debt Collection Agents X15(6 Months fixed term contract)Reports to: Call Center Team LeaderJob Purpose:To Interact with customers in a compliant and customer centric manner in order to secure a Promise to Pay in order to achieve collections targetsMinimum Requirements/ *Grade 12 National Qualification / NQF Level...

  • Internship Programme

    2 weeks ago


    Randburg, Gauteng, South Africa Shapiro Shaik Defries & Associates Full time

    SHAPIRO SHAIK DEFRIES AND ASSOCIATESCresta, RandburgREQUIREMENTS: Unemployed South African Aged 1828 years Must have Matric qualification Minimum 6 months experience in Debt Collections Reside within 40km radius of the company locationSKILLS: Excellent verbal and written communication skills with great listening skills Computer literate with proficiency in...

  • Outbound Sales Agent

    2 weeks ago


    Randburg, Gauteng, South Africa 1 Debt Full time

    **Salary**: From R4 500,00 per month**Experience**:- Sales: 1 year (required)**Language**:- English, zulu or afrikaans (required)

  • Debtors Clerk

    2 weeks ago


    Randburg, Gauteng, South Africa Eaglerock Property Management Full time

    Location: SundownerOffice Hours: 8:30-4:30Start: ImmediatelyDuties and Responsibilities Collection of outstanding levies through various methods of communication including but not limited to telephonic contact, sending of letters and handing over to attorneys for legal collection. Administrative tasks including but not limited to the reconciliation of...

  • Credit Contoller

    2 weeks ago


    Randburg, Gauteng, South Africa On the Dot Full time

    On the Dot, a subsidiary of Media24, currently requires the services of a Credit ControllerWe seek to appoint a dynamic and energetic individual to assume responsibility as a Credit Controller, reporting to the Debtors Team Leader. The position will be based in RandburgMain Purpose of the RoleTo provide a clerical and administrative service in respect of...


  • Randburg, Gauteng, South Africa The Recruitment People Full time

    A large, established group in Johannesburg North is looking for a Debtors Shared Services Operations Manager to join their dynamic and skilled team.Job Description:The candidate will be managing the shared services collections division of the group and responsibilities will include but will not be limited to:Analysis and reporting on general debt...