![Mshindi Consulting](https://media.trabajo.org/img/noimg.jpg)
Customer Service
2 weeks ago
TitleCustomer Service Agent
Job TypePermanent
LocationGauteng - Vereeniging
Description
Duties and Responsibilities
- Logs and tracks all enquiries and complaints on the system (first line of support).
- Handles all general and specific telephonic contact.
- Assist walkin clients
- Conducts preliminary investigations.
- Liaises with relevant parties to resolve complaints.
- Provides customer services to members, establishments, service providers and parties via telephonic and other customer contact methods.
- Manage office petty cash, stationery and office consumables
- Supervise the temporary staff
- Compile and submit attendance register and time sheet
- Assist Designated Agent with admin work
- Ensures service levels and performance is maintained in terms of the national Client Mission, Vision and Statement.
Knowledge / Experience / Skills / Abilities
- Ability to withstand pressure and provide the clients/customers with above average services
- Must at all times be diplomatic and assertive with customers/clients
- Ability to overcome obstacles, make informed decisions and resolve customer problems
- Ability to work independently and use initiative along with problem solving abilities
- Ability to build strong effective relationships with all stakeholders, i.e. existing clients and potential clients as well as internal stakeholders, i.e. colleagues and management
- Adopt appropriate interpersonal style in achieving task accomplishment, modifying behavior according to tasks and individuals involved
- Must be a good team player and achieve objectives as set out by supervisor
- Must be meticulous in carrying out tasks/instructions etc.
- Must have interpersonal and telephone etiquette skills
Requirements:
Qualifications
- Matric (Grade 12)
- Knowledge and experience of provident funds and Client Services
- Labour related, Client Services, Business related certificate will be advantageous
- Above average verbal communication and listening skills
- Customer service orientated behavior towards callers, service providers,
- Advance computer literacy
- Query resolution skills
- Customer orientated behavior
- Ability to overcome obstacles and meet targets and deadlines, thereby producing the specified results
Job Types:
Full-time, Permanent
Salary:
From R10,000.00 per month
Experience:
- Customer service: 1 year (preferred)
Ability to Commute:
- Vereeniging, Gauteng (required)
Ability to Relocate:
- Vereeniging, Gauteng: Relocate before starting work (required)
-
Customer Experience Ambassador
2 weeks ago
Pretoria, Gauteng, South Africa Customer Loyalty Consultants (Pty) Ltd Full timeGauteng, Tshwane (Pretoria)**About CLC: At CLC, we pride ourselves on delivering exceptional customer service and providing top-notch solutions to our clients. As part of our brand promise, we are committed to ensuring that every interaction with our customers is positive and memorable.Main Responsibilities: Provide EXCEPTIONAL customer service Answer...
-
Customer Services
2 weeks ago
Pretoria, Gauteng, South Africa Prostaff Recruitment Specialists Full timeCustomer Services / Internal Sales Manager - Chemical Manufacturing Permanent PS00993 Sales and Marketing Gauteng, Gauteng Monthly Cost To Company (Market related, Negotiable) A wellestablished chemical co requires the above to manage the internal sales team to ensure that the customer services administrative teams are well trained and are able to provide a...
-
Customer Service
2 weeks ago
Pretoria, Gauteng, South Africa Public Storage Full timeCompany DescriptionPublic Storage is the self-storage industry leader and we are Hiring Now Earn $13.00 Per Hour Our Benefits Total Rewards package available to our team:We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends 'til 5pm)Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits...
-
Customer Service Representatives
2 weeks ago
Pretoria, Gauteng, South Africa Freerecruit Full timeOur client is looking for experienced Call Centre Staff Customer Service Representatives to assist clients over the phone with regards to service complaints and queries.Salary R 6000 – R 8000 pmJob Requirements· Matric· 1-3 Years' experience as a Call Centre Customer Service Representative· Ms Office and Computer Literate Job Duties· Call Centre Duties...
-
Customer Service Administrator
2 weeks ago
Pretoria, Gauteng, South Africa Ultra Personnel Full timeA matric qualificationA career track record of providing top end customer service / sales supportComputer literacy in Word, Syspro and Excel, and a high level of numeracyA strong customer service orientation with the ability to develop strategic customer relationshipsSound interpersonal skills with the ability to communicate effectively with customers and...
-
Customer Service Representative
2 weeks ago
Pretoria, Gauteng, South Africa Talent Link Solutions Full timeJob Description:We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The successful candidate will be responsible for providing excellent customer service, resolving customer inquiries, and ensuring customer satisfaction.Key Responsibilities:Handle inbound and outbound customer calls and emails.Address and resolve...
-
Customer Service Associate
2 weeks ago
Pretoria, Gauteng, South Africa beBee Professionals Full timeBeBee Professionals is looking for a Customer Service Associate to join our team in Pretoria.The successful candidate will be responsible for providing excellent customer service to our clients, responding to inquiries, resolving customer complaints, and providing general information about our products and services.The ideal candidate should have: A minimum...
-
Customer Service Representative
2 weeks ago
Pretoria, Gauteng, South Africa Pillango Placements Full timeJOB TYPE Permanent EMP TYPE Full-Time INDUSTRY IT SKILLS- customer service EXPERTISE Any SALARY TYPE Monthly SALARY ZAR 17,000.00 JOB ID 32245Duties: Respond to customer inquiries, complaints, and feedback in a timely and professional manner. Assist customers with product information, orders, returns, and refunds. Monitor payments, credits, and adjustments....
-
Customer Service Agent
2 weeks ago
Pretoria, Gauteng, South Africa Pillango Placements Full timeGauteng, PTA - East**R R 12000 Monthly Cost To CompanyIf you are a person who has some logistics experience and has the ability to handle and resolve customer complaints professionally, then this position might be what you're looking for We are looking for a Customer Service Agent in Boksburg.REQUIREMENTSSouth African citizen.Code B driver's license and own...
-
Customer Service Position
2 weeks ago
Pretoria, Gauteng, South Africa Freerecruit Full timeCustomer Service PositionRequirements:12 Months Call Centre ExperienceMatricClear Criminal Record + ITCSalary:R 6250 (Salary will increase the longer you are with the company)Medical Aid + Pension Fund (After 3 months)The post Customer Service Position appeared first on
-
Customer Service Representative
2 weeks ago
Pretoria, Gauteng, South Africa Talent Evolution Full timeDuties: Respond to customer inquiries, complaints, and feedback in a timely and professional manner. Assist customers with product information, orders, returns, and refunds. Monitor payments, credits, and adjustments. Resolve customer service issues in a timely and courteous manner. Provide accurate and uptodate information on products and service offerings....
-
General Service Officer
2 weeks ago
Pretoria, Gauteng, South Africa Church World Service Full timePosition Title: General Services OfficerReports To: Administration SupervisorDivision: Immigration & Refugee Program+ (IRP+)Department: AdministrationJob Location: Pretoria, South AfricaGrade Level: Grade 5, Officer, NationalIntroduction: Church World Service (CWS) is a not-for-profit, faith-based organization transforming communities around the globe...
-
Customer Service Specialist
2 weeks ago
Pretoria, Gauteng, South Africa Edwards Lifesciences Full timeImagine how your ideas and expertise can change a patient's life. At Edwards Lifesciences, our Customer Service teams in South Africa are dedicated to providing thoughtful care and meaningful interactions to patients, customers, and stakeholders. As a member of this team, you'll Provides customer service support to customers utilizing effective relationship...
-
Officer: Customer Service
2 weeks ago
Pretoria, Gauteng, South Africa Absa Bank Limited Full timeBring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo deliver...
-
Customer Services Representative
2 weeks ago
Pretoria, Gauteng, South Africa Caterpillar Full timeCareer Area:Finance**:Who are we?Job Purpose:To support various accounts receivable management efforts for Caterpillar Financial Services Division.Duties will include, but limited to:Recommends and approves account modifications and executes documents within authority. Ensures the accuracy of accounting input and success of the accounting adjustment....
-
Customer Service Clerk
2 weeks ago
Pretoria, Gauteng, South Africa Rainbow Recruitment Full timeJob Advert Summary:To ensure that orders are planned, and the correct feed is delivered at the right time and ensure administration related to sales is up to date. This role requires basic decision making and mínimal discretion. The incumbent must be able to carry out agreed SIA initiatives by achieving team targets in function.Minimum Requirements:Grade 12...
-
Quick Service Restaurant Manager – Centurion
2 weeks ago
Pretoria, Gauteng, South Africa Bfv Service Gmbh Full timeRestaurant Management position available with new quick service Restaurant in Wierdapark Centurion. Position suitable for an ambitious candidate with good customer relations skills. Looking for someone with experience in front and back of house management. 2+ Years Restaurant management experience in a fast-food environment preferred. Strong staff management...
-
Customer Service Representative
2 weeks ago
Pretoria, Gauteng, South Africa Air Liquide Full timeCompany presentationA world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide's scientific...
-
Customer Service Representative
2 weeks ago
Pretoria, Gauteng, South Africa Satawu Rewards Full timeARE YOU THE TOP PERFORMER?CAN YOU CLOSE A DEALS and Help People? DO YOU HAVE WHAT IT TAKES?In the online Recruitment process,we are seeking Sales and customer service Executives Key Traits Self-start / Self-motivated Good communication skills Goal orientated Innovative and achievement-focused Charismatic personality Sales Experience- this is an advantage,...
-
Customer Service Support
2 weeks ago
Pretoria, Gauteng, South Africa UD Trucks Full timeCustomer Service SupportDepartment : SD Ops JPN CHN (BP15842)Job OverviewUD Trucks is known for our pioneering technologies and products within the commercial automotive industry. The main purpose of the job is to oversee the incoming stock from Central Warehouse and outgoing stock to the Dealers. This function compliments the entire interface between the...