Accounts Receivable – Debtors Manager
2 weeks ago
Key Performance Areas:
Debtors Management
- Develop and implement debt collection strategies tailored to each education brand within our esteemed group, ensuring maximum efficiency and effectiveness.
- Obtain approval from brand finance managers and execute on the approved strategies, demonstrating your ability to navigate complex financial landscapes.
- Expertly manage, document, verify, and enforce all internal and external policies and regulations pertaining to accounts receivable, always ensuring compliance.
- Oversee the processing of bad debt journals, refunds, and the resolution of onhold accounts, collaborating closely with credit controllers to maintain financial stability.
- Take charge of various projects and ad hoc initiatives, from inception to completion, showcasing your exceptional project management skills.
- Build and nurture key customer relationships, acting as a liaison between our Global Shared Services (GSS), education brands, and external stakeholders to fulfil information needs and maintain relevant data.
- Participate in meetings and provide comprehensive reports on debtor's management issues and resolutions, highlighting your ability to communicate effectively at all levels.
- Provide weekly reporting to management, ensuring transparency and timely updates.
- Compile and dispatch collection letters and SMS messages, employing effective communication methods to drive debt recovery.
- Assist with account queries, including engaging in key customer visits, to ensure exceptional service delivery and customer satisfaction.
- Follow established procedures for accounts prepared for handover to prelegal, diligently monitoring progress.
- Understand specific business needs and proactively propose innovative solutions, displaying your ability to think critically and contribute to strategic decisionmaking.
- Monitor the aging of the debtor's book, evaluating accuracy and collectability to maintain financial health.
- Support the annual financial audit process, showcasing your commitment to accountability and accuracy.
- Conduct call monitoring on credit controllers for quality assurance, ensuring adherence to company standards.
But that's not all You'll also be involved in Systems Development and Administration, Financial Management, People Management, and Stakeholder Engagement.
Qualifications & Experience:
- BCom Degree in finance or related field.
- Industryspecific certification (NQF equivalent).
- 5 years of experience as a Debtors Manager, demonstrating your expertise in managing accounts receivable.
- Proven experience as an AR Manager in a consumerfacing environment, with exposure to billing and debit orders for at least 5 years.
- Exposure to the education sector, specifically collections for schools and tertiary institutions, would be advantageous (3 years).
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