Client Service Officer

2 weeks ago


Johannesburg, Gauteng, South Africa Performit Personnel Full time
We are looking for a Client Service Officer for a National Company in Johannesburg.

Purpose of the position:

The Client Service Officer (CSO) are required to establish good relationships with the company's current client base.

You act as the middle person between the Company and our client and are responsible to resolve any queries and issues that arise to ensure that our client is satisfied with our service, provide regular training, improve communications, and generally ensure that the relationship is as beneficial as possible.


REQUIREMENTS:

Must have matric certificate or equivalent qualification

Aptitude for numbers/accounting - preferably debtors or creditors experience

Must be PC literate - intermediate to advanced knowledge of Word and Excel

Experience in medical practice administration will be beneficial

Must have a valid unendorsed SA driver's license

Ability to work in a team environment

Ability to accurately process large volumes of paperwork

Deadline driven individual able to perform under high pressure

Flexible to adapt to changes in daily routine on short notice

Excellent telephonic and interpersonal communication skills

Ability to establish and maintain excellent client relationships

Fluent in English.

Must be able to travel extensively in Gauteng and surrounding regions.

Salary is market related + Company car, laptop, Cellphone + Fringe Benefits

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