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Client Service Controller Ocean Export
2 weeks ago
Minimum qualification of Grade 12, SDS and/ or Freight Forwarding Course or similar will be advantageous
Minimum of 3 years within a clearing & forwarding environment
Prior CargoWise experience non negotiable
Sound knowledge and understanding of Incoterms, Ocean Export tariffs, practices, and processes
Knowledge of Customs and other Third-Party Governing / Statutory Body clearance procedures
Skills and Competencies:
Customer service oriented, must be able to handle a demanding customer environment
Good verbal and written English communication skills
Work accurately, meticulously, and high attention to detail
Basic numeracy and an understanding of the accounting process (debits vs credits)
Computer literate, proficient in Microsoft Office with at least intermediate Excel skills
Confident communicator capable of dealing with staff at all levels
Ability to work under pressure and meet deadlines
Ability to work in a paperless environment
Ability to multitask and prioritise
Good interpersonal skills
Ability to work independently and in a team environment
Willing and able to work additional hours where necessary
Must be able to manage large volumes
Adaptable as this is a constantly changing environment
For more information please contact:
- Marlene Smith
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