Managed Services Specialist

2 weeks ago


Cape Town, Western Cape, South Africa Engineuity Global Full time

Now Hiring:
Level 2 Technician at Engineuity Global

Join the innovative team at Engineuity Global, a leader in technology solutions.

We are actively seeking a skilled Level 2 Technician who is ready to leverage their technical expertise in a dynamic, fast-paced environment.

Join the vibrant team at Engineuity Global, a premier BPO Outsource Centre based in Cape Town, South Africa. We are currently seeking a talented technician to join the team in servicing clients in the United States.

Location:
Remote (New York Hours - meaning 15h00 to 00h00 Monday to Friday South African Time)

Type:
Full Time

About Us:

Engineuity Global stands at the forefront of technology services, providing unparalleled solutions across various sectors.

With a commitment to excellence and innovation, we have carved out a niche for ourselves in the tech industry, delivering bespoke solutions that drive success.


Tech Background:

  • Advanced Knowledge: SharePoint, M365, VMware, Hyper-V.
  • Networking Savvy: Deep understanding of networking, VLANs, and Cisco Meraki.
  • Cloud Migration Expertise: Proven experience with cloud services, especially AWS.

Tech Stack:

  • Proficient with SentinelOne, ConnectWise/Automate, Datto, and Axcient.

Key Responsibilities:

  • Technical Support: Deliver Level 2 support, solving complex technical issues with expertise.
  • System Management: Oversee and optimize infrastructure for peak performance.
  • Cloud Migration: Lead cloud migration projects, ensuring a smooth transition for clients.
  • Strategy Development: Collaborate on IT strategies that align with business goals.
  • Security: Uphold stringent security standards across all operations.

This role is ideal for someone who:

  • Has a robust MSP background and thrives in solving complex technical challenges.
  • Is a selfstarter, eager to take initiative and drive results.
  • Excels in a remote work environment, demonstrating exceptional time management and selfdiscipline.
  • Is passionate about technology and its potential to transform businesses.

What We Offer:

  • A role at the heart of Engineuity Global's mission to redefine technology solutions.
  • A chance to work with a team of passionate, likeminded professionals.
  • Opportunities for growth and learning in a supportive and dynamic environment.
  • Competitive compensation and benefits.

Application Question(s):

  • How many years of work experience do you have with SharePoint?
  • How many years of work experience do you have with Amazon Web Services (AWS)?
  • How many years of work experience do you have with VMware?

Experience:

  • IT
Managed Services: 3 years (preferred)
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